Best Quality Salesforce Advanced-Administrator Exam Questions ValidExam Realistic Practice Exams [2021]
Critical Information To Salesforce Certified Advanced Administrator Pass the First Time
NEW QUESTION 16
In a two-step approval process where the first step is a hiring manager and second is the appropriate director, which of the following relationship types would a system administrator use to establish a relationship between the two approvers?
- A. Sibling relationship
- B. Hierarchical relationship
- C. Master detail relationship
- D. Look up relationship
Answer: B
NEW QUESTION 17
Which Value rolls up the hierarchy to the manager for Collaborative Forecasts?
- A. Expected revenue
- B. Quota amount
- C. Product quantity
- D. Opportunity amount
Answer: D
NEW QUESTION 18
Admin is asked to restrict visibility of cases of a particular record type to 5 users. One user is assigned the Support Manager Profile, while the other four are assigned the Support Representative Profile. How can admin accomplish this?
- A. Create a Public Group and criteria-based sharing rule to extend to the 5 users
- B. Modify the profiles of the 5 users
- C. Create a Public Group and parent case record type
- D. Create a new profile for the 5 users
Answer: D
NEW QUESTION 19
Noah wants a report that shows how many cases and closures for all of his subordinates at 6PM each day. How can you configure this?
- A. Use a dynamic dashboard for all subordinates
- B. Use a single dashboard with an Analytic Snapshot
- C. Use a single dashboard and apply cross filters
- D. Use a dynamic dashboard and specify each individual
Answer: B
NEW QUESTION 20
Which deployment tool would you use to deploy metadata from one organization to a RELATED organization?
- A. Force.com Migration Tool
- B. Unmanaged Packages
- C. Change sets
- D. Force.com IDE
Answer: C
NEW QUESTION 21
What is the first step before setting up entitlements? * (1 Point)
- A. Set up service contracts
- B. Specify the entitlements-related lookup filters on cases
- C. Customize entitlements fields
- D. Enable entitlement management
Answer: D
NEW QUESTION 22
The VP of sales wants to require that the next step field is always updated when an opportunity stage is changed.
How can this process be automated?
- A. Create a validation rule with the following formula:
AND(ISCHANGED(StageName),NOT(ISCHANGED(NextStep))). - B. Create a workflow rule with the following formula:
AND(ISCHANGED(ISPICKVAL(StageName)),ISCHANGED(NextStep)). - C. Create a workflow rule with the following formula:
AND(ISCHANGED(StageName),NOT(ISCHANGED(NextStep)) - D. Create a validation rule with the following formula:
AND(ISCHANGED(ISPICKVAL(StageName)),NOT(ISCHANGED(NextStep))).
Answer: B
NEW QUESTION 23
System admin wants to know which delegated admin is actively customizing their organization. What will he use ?
- A. Login History
- B. Delegated Admin Logs
- C. System Audit Trails
- D. Debug Log
Answer: C
NEW QUESTION 24
Universal Containers wants to allow its customers to submit support requests across multiple channels. How can this be accomplished with Salesforce? Choose 2 answers
- A. Enable Chatter Answers in the company's Customer Community
- B. Enable the Service Cloud console app on the company website
- C. Expose the case feeds option on the company's website
- D. Create a Live Agent chat button on the company website
Answer: A,D
NEW QUESTION 25
What are the similarities of customizable and collaborative forecasting? Choose2
- A. Submit Forecast
- B. Territory Management
- C. Monthly and Quarterly Forecasts
- D. Quotas
Answer: C,D
NEW QUESTION 26
Universal Containers suspects a used is logging in as other users and editing Account records without their approval.
Where would an administrator go to verify who is logging in as other users?
- A. Setup Audit Trail
- B. Users Login History
- C. Debug Logs
- D. History Tracking on the Account
Answer: A
NEW QUESTION 27
Universal Containers wants to allow its customers to submit support requests across multiple channels.
In which two ways can this be accomplished with Salesforce?
Choose 2 answers
- A. Offer a Chat button on the company website.
- B. Enable Chatter Questions in the company's customer Community
- C. Expose the case feeds option on the company's website.
- D. Enable the Service Cloud Console app on the company's website.
Answer: A,C
NEW QUESTION 28
When a sales rep at Northern Trail tiers to submit a discount request on an opportunity they receive an error:
Which two consideration would cause this error?
- A. The approval assigned in the process is inactive
- B. The approval process is assigned to a queue.
- C. A validation rule prevents the field update
- D. This field updated is on a cross-object.
Answer: A,C
NEW QUESTION 29
While Seeing a case record that has a blank field even though that field is set as required on page layout. What may be possible reason for this kind of unexpected behavior ?
- A. It is because of Validation
- B. Workflow is used to close the record
- C. Data entered through Dataloader
- D. Error in Salesforce
Answer: C
NEW QUESTION 30
Which Visual Workflows element would you use to prompt a phone rep to wrap up a crossselling function and end the call with a customer?
- A. Decision
- B. Assignment
- C. Step
- D. Screen
Answer: D
NEW QUESTION 31
What can a system administrator do to simplify searching in Knowledge for users? Choose 3
- A. Create Data Categories
- B. Create Filters
- C. Prepopulate to Search tab of common fields from Case like Subject
- D. Create synonyms
Answer: A,C,D
NEW QUESTION 32
Universal Container created data categories: AMER, AFRICA, LATAM, and ASIA. System administrator should assign some of the data categories to a Sales representative. How can the system administrator do it?
Choose 2
- A. Assign the data categories to the record types of the user
- B. Assign data categories to role of the user
- C. Assign data categories to profile of the user
Answer: B,C
NEW QUESTION 33
What would you check to see whether a workflow failed? * (1 Point)
- A. failed work flow log
- B. workflow log
- C. integration log
- D. debug log
Answer: D
NEW QUESTION 34
How can you, as a System Administrator, enforce standardization of tags in libraries?
Choosetwoanswers.* (1 Point)
- A. Enable restrictive tagging
- B. Enable workflow to send email alert for unnamed tags
- C. Guided tags
- D. Change Tagging Field to multi select picklist
Answer: A,C
NEW QUESTION 35
What is true about Salesforce Communities? Choose 2
- A. Crowd sourced Knowledge in Q&A tab
- B. Communities can be used by internal Salesforce users only
- C. Reputation level is the same across all communities
- D. Ideas tab is used by community users to submit, like and promote Ideas
Answer: A,D
Explanation:
https://help.salesforce.com/apex/HTViewHelpDoc?id=ideas_about.htm&language=en
https://help.salesforce.com/apex/HTViewHelpDoc?id=questions_portal_overview.htm&language=en
NEW QUESTION 36
UniversalContainers wants to ensure that the following opportunity fields are present on each record at the negotiation/review or won stages:
Amount (Currency) us populated.
The Ready to Close (Checkbox) must also be true.
Which validation rule error condition should the administrator configure to meet these requirements?
A)
B)
C)
D)
- A. Option D
- B. Option C
- C. Option A
- D. Option B
Answer: B
NEW QUESTION 37
When using Customizable Forecasts, which forecast category is not included in the forecast? * (1 Point)
- A. Closed
- B. Omitted
- C. Best Case
- D. Pipeline
Answer: B
NEW QUESTION 38
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