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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Organizational Environment and Outcomes | 10% | - Workplace Diversity and Inclusion - Organizational Effectiveness and Performance - Stress Management and Well-being |
| Topic 2: Leadership Concepts and Practices | 25% | - Leadership Traits, Behaviors, and Styles - Power, Influence, and Politics - Contingency and Situational Leadership - Ethical Leadership and Trust |
| Topic 3: Team and Group Dynamics | 25% | - Communication Processes and Barriers - Conflict Management and Negotiation - Team Roles, Norms, and Cohesion - Group Development and Types of Teams |
| Topic 4: Organizational Structure and Culture | 15% | - Organizational Change and Innovation - Organizational Culture and Socialization - Organizational Design and Structure Types |
| Topic 5: Individual Behavior and Processes | 25% | - Personality, Perception, and Values - Emotions, Attitudes, and Job Satisfaction - Motivation Theories and Applications - Decision Making and Problem Solving |
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
Which type of group is defined by the organization's structure?
Choose 1 answer
- A. Designated group
- B. Unified group
- C. Formal group
- D. Informal group
Correct Answer: C 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
Employees A and B work together on the same project team. When the team faces a complex and difficult problem, the team leader usually asks Employee A to generate alternative solutions for the team to consider.
Experience has shown that Employee A actively searches for additional information and is more likely to take initiative and to feel that the team can effectively influence the outcomes of its actions. Employee B tends to do well on jobs that are well structured and routine and tends to feel that the outcomes of the team's actions are determined by luck or chance.
Which statement is correct?
Select one.
- A. Employee A exhibits an indeterminate locus of control, and Employee B exhibits a determinate locus of control.
- B. Employee A exhibits an external locus of control, and Employee B exhibits an internal locus of control.
- C. Employee A exhibits a determinate locus of control, and Employee B exhibits an indeterminate locus of control.
- D. Employee A exhibits an internal locus of control, and Employee B exhibits an external locus of control.
Correct Answer: D 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
How might a charismatic leader work to increase performance in an organization?
Choose 1 answer
- A. Articulate an appealing vision.
- B. Avoid unconventional behavior.
- C. Demonstrate Type A behavior.
- D. Issue a memo calling for increased effort.
Correct Answer: A 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
What is one of the forces that plays a particularly important role in sustaining an organization's culture?
Choose 1 answer
- A. Socialization process
- B. Educational level achieved by key employees
- C. Individualized interaction
Correct Answer: A 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
Which approach might be used to mentor a less-experienced employee?
Choose 1 answer
- A. Threatening and sponsorship
- B. Counseling and sponsorship
- C. Coaching and threatening
- D. Refereeing and counseling
Correct Answer: B 🗳️
