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WGU Principles-of-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Planning & Strategic Management | 20% | - Foundations of Planning
|
| Leading & Motivation | 25% | - Leadership Theories & Styles
|
| Ethics, Social Responsibility & Change Management | 15% | - Ethics & Corporate Social Responsibility
|
| Organizing & Organizational Structure | 20% | - Human Resource Management
|
| Controlling & Quality Management | 20% | - Control Process
|
WGU Principles of Management at Western Governors University(IAC1) Sample Questions:
What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer
- A. Customer connection society
- B. Customer association organization
- C. Customer relationship management
- D. Customer liaison policy
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A computer manufacturer purchases the company that supplies computer chips for the company. Which type of corporate strategy is the company using? Choose 1 answer
- A. Conglomerate diversification
- B. Vertical integration
- C. Domain selection
- D. Strategic alliance
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
A company believes that their manufacturing processes can be measured, analyzed, improved, and controlled.
They have the commitment of the entire organization, particularly top management, to initiate a quality control process. The company has decided to produce output of their product at or below a particular defect level with the goal of improving all of their processes to that level of quality or better.
Which quality process is the company using?
Choose 1 answer
- A. Reengineering
- B. Six Sigma
- C. Customer relationship management
- D. ISO 9000
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
What is the main focus of SWOT analysis? Choose 1 answer
- A. Determining a company's corporate structure and management style
- B. Uncovering an organization's strengths and weaknesses
- C. Developing a business's mission and vision statements
- D. Establishing a factory's production rate and quality standards
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
A company is attempting to be efficient by offering a no-trills product. What type of strategy is the company pursuing? Choose 1 answer
- A. Resource
- B. Low-cost
- C. Functional
- D. Operational
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