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IBM C9020-970 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Requirements and Alignment | - Aligning Solutions to Customer Needs - Gathering Customer Storage Use Cases |
| Sales Skills and Solution Positioning | - Competitive Differentiation - Consultative Selling Approach - TCO/ROI Fundamentals - Feature/Benefit Articulation |
| IBM Enterprise Storage Product Knowledge | - IBM SAN Volume Controller - IBM Spectrum Storage Suite - Software-Defined Storage Concepts - IBM Flash and Hybrid Storage Solutions |
IBM Enterprise Storage Sales V4 Sample Questions:
Question 1
Which tool should a sales specialist use to verify that a proposed XIV solution will deliver the performance requiredbya customer's high transactional database applications?
A. STAT Tool
B. Disk Magic
C. Batch Magic
D. Capacity Magic
Question 2
Which resource should an IBM Storage seller use to protect disk performance for a consolidation to a DS8870?
A. Disk Magic
B. Batch Magic
C. TCOnow!for Disk
D. Capacity Magic
Question 3
Which HP storage system offers similar features of efficiency to IBM XIV?
A. HP LeftHand
B. HP MSA
C. HP 3PAR
D. HP EVA
Question 4
As part of a large storage project, a customer is asking for an IBM business continuity solution.
What is the most important pre-requisite(s) a sales specialist should ask for?
A. What kind of data will the customer store in an information lifecycle appliance?
B. Does storage virtualization use IBM Spectrum Virtualize?
C. What are the RPO and RTO objectives for each application?
D. Does storage management use IBM Spectrum Control?
Question 5
Which key metric drives a customer's disaster recovery strategy?
A. TCA
B. TCO
C. ROI
D. RTO
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: D | Question 5 Answer: C |
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