GAQM CTL-001 (Certified Team Leader (CTL)) Exam is a certification exam designed to assess the skills and knowledge of individuals who are interested in leading and managing teams in their organizations. CTL-001 exam is meant to validate the competencies required for a successful team leader, including communication skills, conflict resolution, project management, team building, and leadership.
Reference: https://gaqm.org/certifications/management_certifications/ctl
GAQM CTL-001 Exam is intended for professionals who want to enhance their team leadership skills, including project managers, team leaders, and supervisors. Certified Team Leader (CTL) certification is ideal for those who have work experience in a team environment and want to improve their leadership skills. CTL-001 exam is also suitable for those who want to take their career in a new direction and specialize in team leadership.
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GAQM CTL-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Building Better Teams | - Feedback and performance management - Establishing goals and objectives - Motivation and engagement - Defining teams and purpose - Roles and responsibilities - Diversity and inclusion - Change management in teams - Decision-making processes |
| Leadership Essentials | - Leadership styles and approaches - Delegation and empowerment - Time and priority management - Ethics and integrity - Coaching and mentoring - Emotional intelligence - Influencing and negotiation |
| Team Building | - Team Problem-Solving - DeBono's Thinking Hats - Types of teams - Obtaining Consensus - Shared Leadership - Trust/Relationship Model - Stages of Team Development - Team Player Survey - Communication Skills - TORI model - Managing Team Conflict - Team-Shaping Factors - SWOT Analysis |
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