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Avaya 3000-3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance, Troubleshooting & Support | 20% | - Backup, restore, and software updates - System monitoring and routine maintenance - Fault isolation and issue resolution |
| Topic 2: Network & Telephony Integration | 20% | - Security and access control - LAN/WAN connectivity and QoS - SIP trunking and PSTN connectivity |
| Topic 3: Infrastructure & Requirements Gathering | 25% | - Data network assessment and readiness - Application integration and capacity planning - Customer business and productivity requirements - Existing PBX, dial plan, and telecom infrastructure |
| Topic 4: Implementation & Configuration | 35% | - Avaya IP Office system deployment - Voicemail, messaging, and unified communications - Licensing, feature activation, and system setup - User configuration, dial plan, and routing |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. An IP Office with Embedded Voicemail (EVM) has the time set using the system telephone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?
A) time server
B) get time
C) time
D) net time
2. When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?
A) One backup per system
B) There is no limit.
C) Not a supported feature
D) Limited to the number of systems in an SCN
3. Which line must be added to the 46vpnsetting.txt file to inform 4600 Series VPN remote telephones to use IP Office licensing?
A) SET AUTH 0
B) SET LIC 1
C) SET PHNIC 011
D) SET SMBLIC 1
4. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323
supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?
A) H.450
B) QSIG-A
C) QSIG-B
D) IP Office SCN
5. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?
A) The CCR lost connection to IP Office; wait until the LED on the CCR status tums green again and the telephone will start to work.
B) The 5420 DS is corrupted and must be replaced
C) The 5430 DS is no longer supported.
D) If IP Office does not restart correctly, power-off and power-on IP Office and the problem will be corrected.
E) Start the IP Office Manager application.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: E |
