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Avaya 6002.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration and Protocols | 20% | - SIP, H.323, DCP protocols configuration - Integration with Session Manager and System Manager - Trunk configuration and shuffling/hairpining - Network and security configuration |
| Topic 2: System Administration and Configuration | 25% | - Endpoint and station setup - System parameters and feature configuration - Call routing, coverage, and call handling - CM Messaging mailbox and user provisioning |
| Topic 3: Features and Applications | 10% | - Messaging features and administration - Capacity and performance management - Advanced communication features |
| Topic 4: Maintenance and Troubleshooting | 20% | - Alarm and log analysis - MWI, messaging, and call quality troubleshooting - System monitoring and health checks - Failover, survivability, and fallback procedures |
| Topic 5: Installation and Initial Configuration | 25% | - CM Messaging R6.0 deployment and setup - License file installation and validation - Avaya Aura Communication Manager R6.0 installation - Server and media gateway integration |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. In the navigation pane, what are the steps to create a test mailbox on the Communication manager messaging 6.0 Application?
A) Select Forms control, and then at the command line run then add subscribe command.
B) Select messaging administration, Select messaging administration, and then click add.
C) Select messaging administration, then Subscribe Management, and then click Add or
edit.
D) Select messaging administration, the click new.
2. Which statement describes how the communication message application is enabled the first time after the installation?
A) Open the communication manager IP address using web browser. Login as craft; click Administration, then server (maintenance), than click miscellaneous, than messaging software, and than click enable.
B) Connect the SAT terminal login using the craft, and then enable using the enable messaging command.
C) Open the communication manager IP address using web browser. Login as craft, click installation, than communication manager messaging.
D) Communication manager messaging is enabled by default after the installation.
3. A customer needs to set up SIP integration on Communication Manager Messaging Application 6.0
What are three pieces of information that are needed to meet this requirement? (Choose three)
A) Extension length
B) Hunt Group number
C) Signaling group number
D) SIP domain
E) Transport Method
4. To ensure the communication manager messaging application is working, what are three tests that can be performed? (Choose three)
A) Log into communication manager messaging to verify CDOM is running.
B) Call the messaging hunt group from any of the stations to ensure it is answering.
C) Call the station and after the call is answered leave a message.
D) Call one of the two stations that you set as subscriber to the messaging server, and let the call go to coverage
E) Leave message on a covered call and verify that the message waiting indicator (MWI) lamp on the receiving extension is lit.
5. What two pieces of information does the product licensing and delivery system (PLDS) required to be entered for a license file to be generated? (Choose two)
A) Platform type
B) License activation code
C) MAC address
D) Serial number
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A,D,E | Question # 4 Answer: B,D,E | Question # 5 Answer: B,C |
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