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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. A Line of Business executive wants to gain their team's support for a new approach to customer service. What does a Business Model Canvas help them convey?

A) A prioritized list of current pain points
B) Best practice metrics and industry benchmarks
C) The company's current value chain
D) Target state capabilities

2. Which customer-provided sources would give you insight into a public company's recent financial condition?

A) Supporting information from an RFP the company issued 12 months ago
B) Quarterly filings with the country financial securities government authority
C) A news article about a private company rumored to be an acquisition candidate for the customer
D) A brochure that describes the company's history in innovation

3. Which two are parts of an implementation strategy? (Choose two.)

A) Criteria for selection of tools to document documenting operating processes
B) Identification of business constraints
C) Troubleshooting tips for server installation
D) Refinement and validation of dependencies
E) Analysis of available networking bandwidth

4. Which of the following can best help you establish credibility with a customer executive?

A) Demonstrate awareness and interest in learning more about the company's priorities and published financials
B) Talk a lot about your product's new features
C) Ask informational questions about industry trends
D) Describe the benefits of Cisco's approach to customer support

5. Which approach is recommended for gaining deeper insight into pain points raised by a senior customer business leader?

A) Lead an exercise to define revenue the customer could gain from using remote experts on sales calls
B) Ask open ended questions about goals and impacts from challenges
C) Speak with peers of the customer leader, to find out whether this person has a reputation for making problems sound bigger than they really are
D) Inform the customer of some statistics about their competitors, to get a reaction

Solutions: