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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Systems Development & Lifecycle | 20% | - Requirements gathering and analysis - SDLC phases and models - Design, implementation, and maintenance |
| IT Governance, Strategy & Ethics | 15% | - IT service management and ITIL basics - IT alignment with business goals - Compliance, policies, and ethics |
| IT Fundamentals & Concepts | 20% | - Data, information, and knowledge management - Role of IT in business - Information systems types and components |
| Networking & Infrastructure | 15% | - Cloud computing and virtualization - Network types, protocols, and architecture - IT infrastructure management |
| IT Security & Risk Management | 15% | - Threats, vulnerabilities, and controls - Risk assessment and mitigation - Security principles: confidentiality, integrity, availability |
| Data Management & Databases | 15% | - SQL and data querying - Data integrity, security, and governance - Database models and design |
WGU Information Technology Management QGC1 Sample Questions:
1. Which statement describes the analysis phase of the systems development life cycle (SDLC)?
A) Establishing a high-level strategy and goals for an intended project
B) Physically constructing software and information systems using programming languages
C) Identifying end-user business requirements and refining project goals into defined functions and operations
D) Establishing full descriptions of the desired features and operations of the system
2. A director of software development observes friction between various team members. How should the director alleviate team friction?
A) Ask each team member to provide weekly feedback via email
B) Provide a public forum for anonymous feedback
C) Create a culture of showing appreciation
D) Nurture competition among team members
3. What is a method for confirming users' identities?
A) Authorization
B) Authentication
C) Information secrecy
D) Public key encryption
4. Which business layer determines which products or services are being sold and to whom?
A) Corporate
B) Systems
C) Operating
D) Strategy
5. What are the responsibilities of the product owner in a Scrum project?
A) Track task completion and update sprint burndown charts
B) Prioritize requirements and manage the backlog
C) Assist developers with blockers and code refactoring
D) Monitor velocity metrics and ensure team compliance
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: B |
