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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IT Security & Risk Management | 15% | - Threats, vulnerabilities, and controls - Security principles: confidentiality, integrity, availability - Risk assessment and mitigation |
| Topic 2: Data Management & Databases | 15% | - Database models and design - Data integrity, security, and governance - SQL and data querying |
| Topic 3: IT Governance, Strategy & Ethics | 15% | - Compliance, policies, and ethics - IT alignment with business goals - IT service management and ITIL basics |
| Topic 4: IT Fundamentals & Concepts | 20% | - Data, information, and knowledge management - Role of IT in business - Information systems types and components |
| Topic 5: Systems Development & Lifecycle | 20% | - Requirements gathering and analysis - SDLC phases and models - Design, implementation, and maintenance |
| Topic 6: Networking & Infrastructure | 15% | - IT infrastructure management - Network types, protocols, and architecture - Cloud computing and virtualization |
WGU Information Technology Management QGC1 Sample Questions:
1. What is the purpose of procurement management in a project?
A) To evaluate internal team workloads and capacity
B) To manage internal teams and physical resources
C) To obtain goods and services from external providers
D) To control project communications with stakeholders
2. Which system supports front-line retail teams in real-time decision-making by updating sales and inventory information as activity occurs?
A) Management information system
B) Customer relationship management system
C) Decision support system
D) Online transaction processing system
3. Why should chief information officers embrace risk in digital leadership?
A) To limit investment in experimentation
B) To beat competitors to the market
C) To maintain infrastructure and operational efficiency
D) To challenge existing models and drive innovation
4. How does a colocation data center differ from an on-premises data center?
A) It uses dedicated hardware provided by the enterprise.
B) It is managed by a third-party provider.
C) It is located within the enterprise's physical premises.
D) It is owned and operated by the enterprise.
5. How can a unified communications system meet the communication goals of most organizations?
A) Generates innovative solutions
B) Reduces latency between parties
C) Makes employees more comfortable
D) Manages customer expectations
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B |
