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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. The company decided to change the current employee pay structures to a competitive sales incentives-based pay structure. What would be the best way for the HR manager to communicate the new pay structure to all employees?

A) Because the individual store managers know their associates best, put them in charge ofcommunicating the changes to their employees.
B) Conduct face-to-face meetings with associates in each store to address their questions andconcerns in person.
C) Send a detailed letter to each associate that explains the changes, including the rationalebehind them. Make sure that the associates have ample time to review the letter.
D) Conduct a conference call with store managers to prepare them to answer employeequestions and concerns. Then, send a concise, but comprehensive email to all associates.

2. In a meeting with the executive team, the CEO lays out the revised second phase of the change initiative aligning their day-to-day business operations with the company's vision of becoming a leader in corporate sustainability. The CEO asks each department head how they will support the upcoming changes. What contribution can the CHRO make?

A) Review the change proposal to streamline processes and remove any redundancies,
B) Build a candidate pool focusing on candidates with experience in corporate sustainability.
C) Analyze the effects of the change initiative on employees and departments.
D) Implement changes within the HR team before they are rolled out to the rest of thecompany.

3. A company aims to reduce occurrences in which employees violate company policy and have to be disciplined. What steps can they take?

A) Takeaway employees, company discounts if violations occur.
B) Implement strict disciplinary actions as a deterrent.
C) Create a company culture of open Two-way communication.
D) Monitor employees closely throughout their shifts.

4. When calculating the rate of turnover in an organization, which is most helpful?

A) Consider the prior year,s headcount when dividing by the number of employee exits.
B) Include both voluntary and involuntary terminations in the calculation.
C) Consider the prior year,s total number of employee exits when dividing by averageheadcount.
D) Separate out involuntary terminations from voluntary terminations.

5. The HR VP of a firm is leading an effort to implement a risk management plan and establishes an internal team to assess the risks involved in the event there is a disruption in the supply chain. What should be the team's first step in confidently evaluating this risk?

A) Identify alternative supply chain suppliers.
B) Identify recurring readiness reports from its suppliers.
C) Assign managers to address their departments' supply chain risks.
D) Review the firm's strategic objectives.

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