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HP HP2-H29 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Support, Maintenance, and Lifecycle Management | - Lifecycle management of POS solutions - Warranty and service offerings |
| Deployment and Integration Considerations | - System integration and compatibility considerations - Implementation and rollout best practices |
| HP Retail Point of Sale Portfolio Overview | - HP POS hardware components (terminals, printers, peripherals) - HP retail solution positioning and value proposition |
| Retail Environment and Customer Requirements | - Retail industry workflows and operational needs - Customer pain points in point-of-sale deployments |
| Solution Selling and Positioning | - Mapping HP POS solutions to customer scenarios - Competitive differentiation in retail POS market |
HP Selling HP Retail Point of Sale Solutions - Sample Questions:
Question 1
What is the difference between HP RP3 and HP RP5 retail systems?
A. HP RP3 retail system is a multi-purpose platform, while HP RP5 retail system is a single purpose platform.
B. HP RP3 retail system is touch-enabled, while HP RP5 retail system is not touch-enabled.
C. HP RP3 retail system includes many more accessories than HP RP5 retail system does.
D. HP RP5 retail system is a multi-purpose platform, while HP RP3 retail system is a single purpose platform.
Question 2
Which display has interactive touch-screen capabilities?
A. HP 47-inch diagonal digital signage display
B. HP LD4730 and LD4730G micro-bezel video wall displays any
C. HP LD4220tm and LD4729tm digital signage displays
D. HP LD4210 and LD4710 LCD digital signage displays
Question 3
What is a trait of a good communicator?
A. A good communicator spends 50% the time talking and 50% listening.
B. A good communicator spends the majority of the time in the qualification phase.
C. A good communicator always asks leading questions during the discovery phase.
D. A good communicator spends 70% to 80% of the time listening.
Question 4
What is the warranty period for an HP POS solution?
A. 3 years
B. 7 years
C. 5 years
D. 10 years
Question 5
Which technology is considered by many retailers to empower associates and provide critical information to consumers at the point of decision?
A. video screens in retail displays
B. social networking as an advertising tool
C. digital signage
D. mobile technology
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: A | Question 5 Answer: C |
