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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Registration and Delivery | - HP Care Pack attachment rules - HP Channel Services Network (CSN) registration |
| HP Lifecycle Services Overview | - HP Fix Services - HP Collaborate Services - HP Protect Services - HP Set Up Services - HP Optimize Services - HP Renew Services |
| Sales Skills and Positioning | - Demonstrating value to clients - Positioning HP Lifecycle Services - Building and presenting the business case - Qualifying customer needs |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
1. An HP Power Services Partner needs to prepare a proposal for a customer interested in HP Lifecycle Services.
The customer has specific considerations and has asked the Partner to prepare separate proposals based on different variables.
What should the Partner use to create a business case for this customer?
A) A virtual reality (VR) environmental demo
B) HP presentation materials at HP Sales Central
C) The Value Management Office tool at ecosystems.US
D) Al-based insights on the customer's industry available from HP TechPulse
2. An enterprise customer is interested in upgrading the PCs that its employees use. The IT manager does not have the staff to set the preferred boot order and network boot options on each individual PC.
Which HP Service would help this customer?
A) Defective Media Retention
B) Hardware Support Onsite
C) Custom System Setting Services
D) Proactive Insights
3. Match the HP Deployment Service with the service it provides.
4. Name two specific pain points a customer might have that HP Fix Services can help address. (Select two.)
A) Customer is facing increased cyberthreats.
B) Customer needs to focus on CapEx rather than OpEx.
C) Employees are less productive due to maintenance issues.
D) Changing trends have had a negative impact on business performance.
E) Customer is not set up for remote working
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: Only visible for members | Question # 4 Answer: C,E |
