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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Discovery | 13% | - Business Value of Salesforce UX - Salesforce UX Personas and Processes - User Needs and Requirements Gathering - Research Methods and Tools |
| Prototyping & Validation | - Prototyping Methods - Usability Testing and Iteration | |
| Salesforce Platform UX Implementation | - Mobile UX and Responsive Design - Lightning Design System (SLDS) - Declarative UX Configuration | |
| UX Fundamentals | 16% | - Branding and Visual Design Impact - Human-Centered Design Principles - Accessibility and Inclusive Design - Usability and Information Architecture |
| Design Strategy & Solutioning | - Problem Definition and Scoping - Journey Mapping and Experience Design |
Salesforce Certified Platform User Experience Designer Sample Questions:
Cloud Kicks (CK) has made a commitment to incorporating human-centered design and is now collaborating with its Sales team to redesign some of its key sales processes in Salesforce.
Which conceptual approach would describe CK's new design solutions?
- A. Agile
- B. V2MOM
- C. Desirable, Feasible, Viable
Correct Answer: C 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
What are two benefits of inclusive design?
Choose 2 answers
- A. Extending access to more users
- B. Tailoring a solution to one type of user
- C. Removing the need for 508 compliance
- D. Reducing friction for users in achieving their goals
Correct Answer: A,D 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
After conducting user interviews, a UX Designer finds an equal amount of users prefer to use the Comply densitysetting as the Compact density setting while viewing records details.
Which one token and one utility class should be suggested to the developers to ensure custom component respect these settings?
Choose 2 answers
- A. specing Small
- B. varSpaceingMedium
- C. slds -var-m-around_small
- D. sIds-p-around_medium
Correct Answer: B,D 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
Cloud Kicks (CK) is planning its Einstein Bot implementation and has identified common issues the bot canresolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction.
Which additional element(s) would be essential?
- A. Voice and tone planning
- B. User interface planning
- C. Training and support planning
- D. Onboarding planning
Correct Answer: B 🗳️
A UX Designeris analyzing their Experience Cloud site, enabled for Knowledge articles, and is using the Featured Topic component to display content.
Which UI configuration should be used to further individualize each featured topic?
- A. Select and upload images that represent each featured topic.
- B. Add a description under the topic label further describing each topic.
- C. Select and upload SVG Icons that represent each featured topic.
- D. Add a description displayed onmouse hover further description each topic.
Correct Answer: A 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
