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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Program and Service Management | - Program Lifecycle Management
|
| Topic 2: Fundraising and Engagement | - Donor Management
|
| Topic 3: Reporting, Analytics, and Integration | - Reporting and Dashboards
|
| Topic 4: Nonprofit Cloud Fundamentals | - Salesforce Nonprofit Cloud Data Model
|
| Topic 5: Case Management and Service Delivery | - Service and Case Tracking
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
A Household Account has Contacts with Affiliations, Relationships, and Closed/Won donations associated with it. What is the outcome when a system admin attempts to delete this Household Account record?
- A. Since Closed/Won donations are associated with the Account record, an error message displays.
- B. The Household Account record and its standard related records are deleted.
- C. The Household Account record and its standard related records remain.
- D. Since Affiliations and Relationships are associated with the Contacts in this Account, an error message displays.
Correct Answer: A 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
A Nonprofit Cloud consultant has been informed that the Donor Gift Summary data is out of date. What is the first step the consultant should take to identify the root cause?
- A. Ensure that the record-triggered flow that updates the Donor Gift Summary is active.
- B. Ensure that the logged in user has the appropriate field-level security on the Donor Gift Summary object.
- C. Navigate to Monitor Workflow Services and identify the failures in the Data Processing Engine definition that calculates the data.
Correct Answer: C 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
A consultant is working on a data migration to NPSP that includes tens of millions of records across many objects. The migration needs to take place over a weekend to minimize system downtime. What should the consultant recommend?
- A. NPSP Data Import
- B. SOAP API
- C. Bulk API
- D. Data Import Wizard
Correct Answer: C 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management. What should the consultant discuss with the nonprofit?
- A. Case Management has a custom object for tracking goals.
- B. Program Management Module can track Case Plans and Action Items.
- C. Program Management Module has custom objects for calendars and activities.
- D. Case Management requires Experience Cloud licenses.
Correct Answer: A 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
The development director wants all users to only see Engagement Plans on Opportunity records for donations with an Amount greater than 10,000. How should this be accomplished?
- A. Add the Related List - Single Lightning component to the Opportunity Lightning pa13ge. Add a component visibility filter to display the Engagement Plan when the Opportunity Amount field is greater than 10,000.
- B. Create a tab and associate the Engagement Plan object to the tab. Add the Related List - Single Lightning component and set it to Engagement Plans. Give read access for the Engagement Plan object to all profiles.8
- C. Add the Related Lists component to the Opportunity Lightning page. Set the component visibility filter to ensure the Opportunity Amount field is greater than 10,000. Assign the page to the development director's profile.
- D. Create a custom Lightning component that dis9plays all Engagement Plans. Add the component to the Opportunity Lightning Page. Assign the Lightning Page as the Org Default and Activate it.101112
Correct Answer: A 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
