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Salesforce AP-222 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Public Sector Solutions Implementation Strategies and Best Practices | 19% | - Governance and compliance considerations - Data management, scalability, and quality assurance - Deployment methodology and change management - Solution design and requirements mapping |
| Topic 2: Public Sector Solutions: Product-Specific Systems Knowledge | 45% | - Core architecture and data model - Licensing, permitting, and inspection management - Document processing, eSignature, and reporting tools - Employee experience and emergency response capabilities - Grants management and program administration |
| Topic 3: Public Sector Solution Product Configuration | 36% | - Configure OmniStudio components for public sector workflows - Action plans, automation, and business rules implementation - Service Cloud and Experience Cloud setup for citizen services - Security, sharing, and compliance configuration |
Salesforce Public Sector Solutions Accredited Professional Sample Questions:
1. A public sector agency recently implemented Public Sector Solutions for the inspection and license renewal of restaurants in the city. A new inspector has been onboarded to conduct the inspections, but they cannot access the Action Plans feature. All other inspectors can access Action Plans without any problems. What could be causing this behavior?
A) The 'Enable Notes' permission has not been selected for the new inspector.
B) Person Account Models have not been enabled on the org.
C) The Salesforce user for the new inspector is disabled.
D) Action Plans Permission Set has not been assigned to the new inspector.
2. The Department of Disaster Assistance has received the approval to fund government agencies if a disaster occurs in their region. What is the best solution to capture the fund-related requirements, objectives, and supporting documents?
A) Utilize the 'Funding Program Request' object to capture the details
B) Utilize the 'Business License Application' object to capture the details
C) Utilize the 'Funding Program' object to capture the details
D) Utilize the 'Funding Request' object to capture the details
3. To allow a user to access the Public Sector Solutions Employee Experience pre-built application.
Which three permission sets need to be assigned?
A) Employee Productivity Plus Access
B) Employee Experience for Public Sector
C) Public Sector Solutions User Access
D) Employee Experience Community Access
E) Employee Productivity Plus User Data Access
4. After a grantseeker has submitted an application for review, Foodvania needs to review the Funding Request and allocate the funds appropriately. For audit purposes, all expenditures must be tracked according to how the money was disbursed (Mortgage arrearage, Utility assistance, etc). Which two would the consultant build to handle this request utilizing Public Sector Solutions(PSS)?
A) Recommend using PSS with the Outbound Funds Module.
B) Recommend using PSS with the Nonprofit Success Pack.
C) Recommend using PSS with the Grants Management product.
D) Recommend using PSS with FinancialForce Accounting.
5. The Department of Disaster Assistance has received the approval to fund government agencies if a disaster occurs in their region. What is the best solution to capture the fund-related requirements, objectives, and supporting documents?
A) Utilize the 'Funding Program Request' object to capture the details
B) Utilize the 'Business License Application' object to capture the details
C) Utilize the 'Funding Program' object to capture the details
D) Utilize the 'Funding Request' object to capture the details
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: A,B,D | Question # 4 Answer: A,C | Question # 5 Answer: C |
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