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Oracle 1Z0-1064-20 still valid dumps - in .pdf Free Demo

  • Exam Code: 1Z0-1064-20
  • Exam Name: Oracle B2B Service 2020 Implementation Essentials
  • Last Updated: Sep 30, 2026
  • Q & A: 78 Questions and Answers
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  • Exam Code: 1Z0-1064-20
  • Exam Name: Oracle B2B Service 2020 Implementation Essentials
  • Last Updated: Sep 30, 2026
  • Q & A: 78 Questions and Answers
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Oracle B2B Service 2020 Implementation Essentials exam is designed to test the knowledge and skills of professionals who are involved in the implementation of Oracle B2B Service. It is a comprehensive exam that covers various topics related to implementation, configuration, and management of Oracle B2B Service. 1Z0-1064-20 exam is intended for professionals who work as implementation consultants, developers, and administrators.

Reference: https://education.oracle.com/oracle-b2b-service-2020-implementation-essentials/pexam_1Z0-1064-20

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Oracle 1Z0-1064-20 exam consists of 60 multiple-choice questions, and candidates have 105 minutes to complete the exam. The test is conducted in English and costs $245 USD. To pass the exam, candidates need a score of 65%, and the certification is valid for two years. 1Z0-1064-20 exam can be taken at a Pearson VUE testing center, and candidates can also opt for an online proctored exam.

If you are an IT professional or a consultant who works with the Oracle B2B Service 2020, you should consider taking the Oracle 1Z0-1064-20 certification exam. Oracle B2B Service 2020 Implementation Essentials certification can validate your skills and knowledge in implementing and customizing the Oracle B2B Service platform and demonstrate your expertise to employers and clients. Moreover, passing the exam can increase your marketability and open up new job opportunities in the rapidly growing field of customer service management.

The Oracle B2B Service 2020 Implementation Essentials certification offers numerous benefits to individuals who aim to pursue a career in Oracle B2B Service implementation. Successful completion of the exam demonstrates to potential employers that the candidate has the knowledge and skills required to implement Oracle B2B Service software in a professional environment. It also provides an opportunity for professionals to enhance their skill set and knowledge in a highly specialized area, thus increasing their chances of obtaining lucrative job offers and promotions.

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Oracle 1Z0-1064-20 Exam Syllabus Topics:

SectionObjectives
Service Request Management- Configure Service Requests
  • 1. Set up assignment rules
  • 2. Manage queues and work areas
  • 3. Configure service catalog
  • 4. Create and manage service requests
  • 5. Configure categories and severities
Configuring Initial Setup for Oracle B2B Service- Enable Oracle B2B Service features
  • 1. Configure Functional Setup Manager
  • 2. Manage security roles and users
  • 3. Configure implementation settings
Digital Customer Service- Customer Self-Service Configuration
  • 1. Customer portals
  • 2. Digital engagement channels
  • 3. Self-service capabilities
Analytics and Reporting- Reporting and Dashboard Configuration
  • 1. Create reports
  • 2. Service performance monitoring
  • 3. Configure dashboards
Entitlements and Service Levels- Configure Entitlement Management
  • 1. Coverage and response time setup
  • 2. Action plans
  • 3. Service level enforcement
  • 4. Milestone management
Knowledge Management- Knowledge Setup and Administration
  • 1. Knowledge article lifecycle
  • 2. Knowledge publishing
  • 3. Knowledge authoring
  • 4. Knowledge search and visibility

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