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Microsoft MB7-848 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Contracts | - Contract management
|
| Topic 2: Reporting and Posting | - Service reporting
|
| Topic 3: Service Planning and Execution | - Scheduling and dispatch
|
| Topic 4: Service Orders | - Service order processing
|
| Topic 5: Service Management Setup | - Service order and contract setup
|
| Topic 6: Service Items and Resources | - Service item management
|
