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Cisco 700-805 certification exam is a popular exam for professionals who want to validate their expertise in Cisco Renewals Manager. Cisco Renewals Manager certification is designed to test the knowledge and skills of individuals in managing the renewal process of Cisco products and services, including licenses, support contracts, and warranties. 700-805 exam covers various topics such as Cisco sales and renewals policies, customer relationship management, contract management, and financial management.
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Cisco 700-805 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business Acumen | 35% | - Value communication and tool usage - Evaluate customer products and business alignment - Financial terms: CAPEX, OPEX, procurement models - Available To Renew, contract value and renewal types |
| Topic 2: Leadership and Renewals Process | 30% | - Quote development, exceptions and order processing - Risk assessment at T-9, T-6, T-3 milestones - Upsell / cross-sell opportunity identification - End-to-end renewals motion and account team collaboration |
| Topic 3: Customer Success Foundation | 20% | - RM role, tasks and RACI framework - Recurring revenue financial terms - Success Plan components and RM responsibilities - Health Index and success metrics |
| Topic 4: Cisco Tools and Processes | 15% | - Renewal workflows and escalation procedures - CCW, renewal tools and automation - Contract management and entitlement verification - Smart Accounts and licensing frameworks |
