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Avaya IP Office Configuration and Maintenance Sample Questions:

1. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?

A) 2
B) 4
C) 1
D) 3

2. When testing an implementation, users are attempting to dial out of the system and they receive the message "Incompatible" on the display of their telephones, and the call fails.
What is the cause of the problem?

A) User rights are not defined.
B) The users have not been assigned a direct dial out code.
C) The lines on the system are out of service.
D) The Short Codes are programmed incorrectly.

3. A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?

A) The registry key string containing the name of the share.
B) VoiceMail Pro must be part of the domain.
C) The Workgroup name must be in each server.
D) IP Office must be in a SCN.

4. Which values affect the size of a ContactStore server? (Choose two.)

A) the number of voicemail channels
B) the number of concurrent users for search and replay function
C) the number of recordings
D) the number of hunt groups
E) the number of incoming lines

5. When testing an implementation, users are attempting to dial out of the system (outbound tall) and they receive the message "Unobtainable" on the display of their telephones, and the tall fails. What is the cause of the problem?

A) The upgrade license is not valid in the IP Office.
B) The user rights are not defined.
C) The lines on the system are out of service.
D) The users have not been assigned a direct dial code.

Solutions: