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NEW QUESTION 56
A case can be withdrawn using a local action. You want to restrict the ability to withdraw a case to the user who created the case or any work group manager of the user. Select three rule types used in combination to achieve this functionality. (choose three)
- A. Access Control Policy
- B. Access When
- C. Access of Role to Object
- D. Privilege
- E. Access Deny
Answer: C,D,E
NEW QUESTION 57
MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.
MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.
Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?
- A. Use a declare expression to increment the pytJrgcncyAsp/gnAdjur.t value to 1. When a claim processor opens the assignment, the urgency is increased by 1.
- B. Use an advanced agent on a dedicated node to increment the pyUrgencyAssignAdjust value by 1 for every assignment that matches the selection criteria.
- C. Use the overall SLA to increment the pyUrgencyAssignAdjust value by 1. Reset the goal date to the following day
- D. Use the assignment SLA to increment the pyUnjerncyAssiqnAdjust value by 1 every day the claim is in an open status.
Answer: B
NEW QUESTION 58
You imported a rule-admin-product (RAP) file that contains new features into a user acceptance testing(UAT) environment. Select the option that ensures basic functionality behaves as expected before inviting users to start acceptance testing.
- A. Create an integration test suite. Run the test suite using the Execute Test REST service
- B. Create a regression test suite. Run the test suite using the automation server.
- C. Create a smoke test suite. Run the test suite using the pre-import process.
- D. Create an ad hoc test suite. Run the test suite using the post-import process.
Answer: B
NEW QUESTION 59
XYZ Corp users are experiencing delays in the application that you suspect is related to the database.
Which two options do you recommend to isolate the issue? (Choose Two)
- A. Lower query-time-related alert thresholds.
- B. Increase the threshold for blob-size alerts.
- C. Investigate when the database is used most heavily.
- D. Write Pega logs to the database server.
Answer: A,C
NEW QUESTION 60
While configuring GetNextWork, overriding the System Settings rule GetNextWork__WorkBasketUrgencyThreshold imposes a minimum cutoff value for assignment urgency.
Which statement accurately depicts the system behavior when the GetNextWork_WorkBaseketUrgencyThreshold setting is overridden?
- A. The override ignores other criteria in GetNextWork.
- B. The override causes a search of all assignments in a work queue that equal or exceed the set urgency threshold.
- C. The override causes the application to revisit workbaskets for assignments with lower urgency.
- D. The override causes a search of only those assignments with the urgency higher than the threshold value.
Answer: B
NEW QUESTION 61
Given the following classes and properties:
myco-data-shape (abstract)
area
color
myco-data-shape-rectangle
length
width
myco-data-shape-circle
radius
a page list property .shapes is defined as being of the abstract class myco-data-shape.
select two correct statements. (choose two)
- A. pages of .Shapes can be of either myco-data-Shape-rectangle or myco-data-shape-circle, but all pages must be the same.
- B. a rule defined in myco-data-shape-rectangle can modify the. Color property.
- C. A rule existing in myco-data-shape can be overridden in myco-data-shape-circle.
- D. pages of shapes can contain. length and. Radius.
Answer: C,D
NEW QUESTION 62
How do you begin your research to diagnose the cause of the reported performance issue?
- A. Review guardrail warnings in the development environment to determine if any rules with warnings moved to production.
- B. Look at the performance profile and DB Trace out put from each node.
- C. Download the alert log file from each node and analyze the contents in the Pega Log Analyzer.
- D. Observe the cluster and node status on the Enterprise Health Console.
Answer: D
NEW QUESTION 63
When implementing a Next-Best-Action, the customer Lifetime value Threshold is used to __________ for an offer
- A. prioritze high value propositions
- B. determine customer eligibility
- C. prioritize customer
- D. apply the customer's lifetime value
Answer: B
NEW QUESTION 64
DRAG DROP
You are managing distributed, geographically dispersed, development teams A, B and C. Team A is ready to merge changes into their development environment to make available changes to Team B's Team C's.
To ensure all development teams are working with the latest version of shared rule base, select and move all of the following tasks to the tasks List Order column and place them in the correct order.
Answer:
Explanation:
NEW QUESTION 65
- A. Create a new custom text label control set as required and uses relative widths.
- B. Create a new autogenerated button control and alter its caption to support a shortcut key.
- C. Create a new autogenerated link control with a shortcut key and limit its obsolute width.
- D. Create a new custom burton control that uses an image and uses a fixed width.
Answer: B
NEW QUESTION 66
A purchase order application allows users in their work group to read and write purchase request cases. When the total amount exceeds usd10,000 however, only the work group manger can read and write the case. Select two configuration that satisfy the requirement.(choose two)
- A. Add a privilege to the case type class that is conditionally granted when the purchase request amount is less than USD 10.000.
- B. Configure conditional access in Access Manager to read and write a purchase request case when the amount is less than USD 10.000.
- C. Configure the worklist to only display purchase requests greater than USD10.000 for the work group manager.
- D. Use a reads access control policy with a condition that verifies the amount is less than USD10.000.
Answer: B,C
NEW QUESTION 67
BiyCo has two development projects currently in progress developed by independent teams. One team builds the Quoting application. Another team builds the Policy Administration application. Development takes place on different servers with separate rulebases.
The Quoting application is built on the Policy Administration application.
The Policy Administration application requires enhancements to support other areas of the business.
The Quoting team is notified when the Policy Administration application is versioned. The Quoting team responds by importing a HAP containing the new version.
Select the two best practices to minimize potential development conflicts and work with the most current version of the Policy Administration application. (Choose Two)
- A. Periodically rebase the Policy Administration application.
- B. Switch between applications when modifying rules.
- C. Perform branch reviews when merging brandies.
- D. Share rulesets between both applications.
Answer: A,C
NEW QUESTION 68
You review and tune the agent configuration on a production system since some default agents----------------and--------------. (choose two)
- A. Should never run in a production environment.
- B. need to be registered with the master agent
- C. Are not necessary for every application.
- D. require an agent schedule record
Answer: A,C
NEW QUESTION 69
In order to produce a complete view of a customer, a customer service (CS) application requires reference data from multiple external systems. The customer data resides on a customer info page in a parent case type. The data on the Customer Info Page is also used by some of its subcases. Sometimes, the connectors that populate the data page are slow.
Which two of the following approaches for handling the required reference data from the external systems uses the least system resources? (Choose Two.)
- A. Use the Snapshot data access pattern to populate the page contents.
- B. Use the Load-DataPage method to initiate the population of the page contents.
- C. Use the system of Record (SOR) data access pattern to populate the page contents.
- D. Use Case Designer data propagation to copy the data to the subcases to populate the page contents.
Answer: B,C
NEW QUESTION 70
which two of the following action are required to configure your application to support SSO authentication ?
- A. configuring the authentication activity to identify the operator in the system
- B. configure model operator records for each access group in your application
- C. configure the application record to use external authentication
- D. configure required mapping between LDAP attributes and operator properties
Answer: A,D
NEW QUESTION 71
A case can be withdrawn using a local action. You want to restrict the ability to withdraw a case to the user who created the case or any work group manager of the user.
Select three rule types used in combination to achieve this functionality. (choose three)
- A. Access Control Policy
- B. Access When
- C. Access of Role to Object
- D. Privilege
- E. Access Deny
Answer: C,D,E
NEW QUESTION 72
A call center uses Pega Customer Service. Where does Pega Customer Service fit into the enterprise architecture?
- A. Pega Customer Service is the billing and reporting system of record.
- B. Pega Customer Service is the customer interaction system of record.
- C. Pega Customer Set vice is the customer and account enterprise service bus.
- D. Pega Customer Service is the new customer onboarding system.
Answer: B
NEW QUESTION 73
You are using pega express. You want to avoid creating unnecessary case-level properties and views.
Which three actions do you take to accomplish this goal? (choose three)
- A. Define case type views using *\ page, property" syntax for the majority of the- fields.
- B. Create a data type that corresponds to each case type.
- C. Pre-define properties, sections, and relevant records that are applied to Work-Cover'.
- D. Drag-and-drop a Field Group when defining a case view.
- E. Add an embedded Page property to the case type.
Answer: B,C,D
NEW QUESTION 74
How do you improve performance during synchronization for users of an offline-enable mobile app.
- A. Use only node-scope data pages for reference data
- B. Restrict the number of offline-enable access group
- C. Declare large data pages in the data page whitel
- D. Configure optimistic locking on offline-enabled cases.
Answer: C
NEW QUESTION 75
Client XYZ Corp implemented Pega Customer Service.
A customer service representative (CSR) needs to launch multiple applications to manually update information to keep dam synchronized across systems. The applications are built in different technologies, decreasing the CSR's efficiency in handling customer requests. The client has a requirement to launch all applications from the PLCJA Customer service application. The client requires that data Mows to and from the Pega Customer Service application to the other applications used by the CSR. Changes made in any one of the systems is reflected in other relevant systems. This results in the CSR handling customer requests more efficiently and spending less time manually updating dependent applications.
Which Pega capability do you recommend to support this requirement?
- A. Use Robotic Desktop Automation.
- B. Use SOAP/REST services to update the information.
- C. Use SQL connectors to update the data.
- D. Use Robotic Process Automation.
Answer: D
NEW QUESTION 76
A purchase order application allows users in their work group to read and write purchase request cases.
When the total amount exceeds usd10,000 however, only the work group manger can read and write the case. Select two configuration that satisfy the requirement. (choose two)
- A. Add a privilege to the case type class that is conditionally granted when the purchase request amount is less than USD 10.000.
- B. Configure conditional access in Access Manager to read and write a purchase request case when the amount is less than USD 10.000.
- C. Configure the worklist to only display purchase requests greater than USD10.000 for the work group manager.
- D. Use a reads access control policy with a condition that verifies the amount is less than USD10.000.
Answer: B,C
NEW QUESTION 77
Six weeks after you deliver your application to production, your users report that the application slows down in the afternoon. The application is almost completely unresponsive for some users shortly after
3:00 P.M. Other users do not experience this problem until later in the day.
You do not have access to the Production environment, but you do have access to AES.
The production environment has three nodes and a load balancer.
You need to resolve this issue because a new division of the organization will start using the application next month.
How do you begin your research to diagnose the cause of the reported performance issue?
- A. Review guardrail warnings in the development environment to determine if any rules with warnings moved to production.
- B. Download the alert log file from each node and analyze the contents in the Pega Log Analyzer.
- C. Observe the cluster and node status on the Enterprise Health Console.
- D. Look at the performance profile and DB Trace output from each node.
Answer: C
NEW QUESTION 78
When do you use the load-datapage activity method?
- A. To initiate the loading of a data page
- B. To run a connector asynchronously
- C. To queue the data page for a default agent
- D. To refresh a data page
Answer: A
NEW QUESTION 79
APP Studio created a data type in the Organization layer for Quote data called BCO-Data Quote. How do you help users find rules from this data class when working in APP Studio?
- A. Select each rule you want to reuse in the application as a relevant record.
- B. Use a Data Reference to configure the rules that you need from the BCO-Data-Quote class.
- C. Create a BCO-QI -Data-Quote class that inherits from BCO Data-Quote.
- D. Copy the fields In the data class to the BCO QT Work- class so all subclasses can see the Quote rules.
Answer: A
NEW QUESTION 80
A cutomer mobile app is configure to support offline usage if the mobile device is online when is a new case persisted to the server?
- A. when the case is assigned to an operator or workbasket
- B. when the first assignment is performed
- C. when the case is created on the device
- D. when the device synchronize with the server
Answer: D
NEW QUESTION 81
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