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The Best 72301X Exam Study Material Premium Files and Preparation Tool (Jul-2023) [Q11-Q33]

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The Best 72301X Exam Study Material Premium Files and Preparation Tool (Jul-2023)

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Avaya 72301X exam is a valuable certification that validates the skills and knowledge required to work with Avaya's communication applications. Passing 72301X exam demonstrates to potential employers that you have the expertise to install, configure, maintain, and troubleshoot communication applications in an Avaya environment. With this certification, you can enhance your career in the field of communication applications support and Avaya technology.

 

NEW QUESTION # 11
A customer reports that they cannot place WebRTC calls. You discover there is a problem with communication between Avaya Breeze ™ and the Avaya Aura Media Server (AAMS).
Where in Avaya Breeze ™ do you set/check the User ID for Restful TLS authentication?

  • A. Use the System Manager (SMGR) web GUI to access Breeze > Configuration > Avaya Aura Media Server
  • B. Use the System Manager (SMGR) web GUI to access Breeze > Cluster Administration > General > Cluster Attributes
  • C. Use the System Manager (SMGR) web GUI to access Breeze > Server Administration > Dashboard
  • D. Use the System Manager (SMGR) web GUI to access Breeze > Configuration > Attributes

Answer: B


NEW QUESTION # 12
Which three standards does the Avaya Aura Application Enablement Services (AES) support? (Choose three.)

  • A. Computer Supported Telecommunications Applications (CSTA)
  • B. Far End Camera Control (FECC)
  • C. Java Telephony API (JTAPI)
  • D. Media Stream Reservation Protocol (MSRP)
  • E. Telephony Server API (TSAPI)

Answer: A,C,E


NEW QUESTION # 13
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?

  • A. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.
  • B. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.
  • C. In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set "Overwrite Domain Name".
  • D. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.

Answer: A


NEW QUESTION # 14
Which three statements about Avaya Breeze ™ with WebRTC Snap-in are true? (Choose three.)

  • A. WebRTC and Presence Services Snap-ins can co-reside on a General Purpose Cluster.
  • B. The web browser uses the "Cluster IP Address" to reach an Avaya Breeze ™ node when making a WebRTC call.
  • C. The WebRTC Snap-in will validate the authorization token created and encrypted by the web server.
  • D. WebRTC uses the Avaya Aura Media Server (AAMS) to convert WebRTC media to SIP mediA.
  • E. WebRTC uses a STUN/TURN server to relay WebRTC media from the public network through to the Avaya Aura Media Server (AAMS).

Answer: A,C,E


NEW QUESTION # 15
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?

  • A. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversion - PresenceServicescommand.
  • B. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
    > Server Administration, and read the Version displayed.
  • C. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
    > Server Management, and read the Version displayed.
  • D. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversioncommand.

Answer: B


NEW QUESTION # 16
A customer reports that none of their users can IM or see each other's presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem?

  • A. Use SSH to Avaya Breeze ™, and use the route command to correct the routing table.
  • B. Use Avaya Aura System Manager web GUI to update the SIP Entity screen.
  • C. Use Avaya Aura System Manager web GUI to access the Breeze < Server Administration, and edit the Server Instance.
  • D. Use SSH to Avaya Breeze ™, and run SMnetSetup.

Answer: B


NEW QUESTION # 17
In which three modes can you use the command traceSBC in Avaya Session Border Controller? (Choose three.)

  • A. Non real-time mode
  • B. Automatic mode
  • C. Summary-time mode
  • D. Real-time mode
  • E. Ladder mode

Answer: A,B,D


NEW QUESTION # 18
In which way can you verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)?

  • A. Enable debug logging on SBCE and look in ipcs.log.
  • B. Enable traceFM with the STUN/TURN option enabled.
  • C. Enable traceSBC with the STUN/TURN option enabled.
  • D. Enable traceHTTP with the STUN/TURN option enabled.

Answer: C


NEW QUESTION # 19
Which statement about Avaya Session Border Controller (SBC) is true?

  • A. The Avaya SBC secures and authenticates Integrated Services Digital network (ISDN) calls placed to/from the Public Switched Telephone Network (PSTN).
  • B. The Avaya SBC is a service within System Manager (SMGR) to support deployments.
  • C. The Avaya SBC is the enabling and secure pivot point for SIP Communications in and out of the Enterprise.
  • D. The Avaya SBC is the enabling and secure pivot point for H.323 Communications in and out of the Enterprise.

Answer: C


NEW QUESTION # 20

Refer to the exhibit.
Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.
Based on this information, what is and is not working?

  • A. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is not working.
  • B. The local area network and Avaya Aura Session Manager are working. Avaya Aura Communication Manager is not working.
  • C. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. The public network is not working.
  • D. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is partially working, but routing may be incorrect.

Answer: D

Explanation:
Explanation
Communication Manager is working because can make calls out successfully, SBCE is partially working * Notice that the FROM header is an IP address instead of a domain name = avava.com. CM needs to see domain name. IP address to domain conversion is performed by Topology Hiding.


NEW QUESTION # 21
Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

  • A. Business Partners
  • B. Third Party Support
  • C. Avaya Tier 2
  • D. Avaya Tier 3

Answer: D


NEW QUESTION # 22
When a customer calls voicemail to retrieve their messages they hear "Hello, to access your mailbox..." instead of the users named followed by "please enter your password...".
After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM.
How can this problem be fixed?

  • A. Change clid-numbering 0 SAT form to send the correct CLID.
  • B. Using AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID modification rule to correct the incoming CLID format.
  • C. Having identified the trunk group from Avaya Aura Communication Manager (CM) to AMM is public, change public-unknown-numbering 0 SAT form, to send the correct CLID.
  • D. In Session Manager, configure a DigitConversionAdapter with 'fromto=true' to update the 'Form' header as well as the P-asserted-identity, and link it to the AAM SIP Entity.

Answer: D


NEW QUESTION # 23

Refer to the exhibit.
After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.
Avaya support verifies local network connectivity is up and Avaya Aura Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.
Based on what is already working, to where can the issue potentially be isolated?

  • A. network outage
  • B. endpoint routing configuration issue
  • C. routing configuration issues
  • D. interoperability testing

Answer: C


NEW QUESTION # 24
Considering the message flow to an Avaya Aura Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura Communication Manager (CM) and Avaya Aura Application Enablement Services (AES)?

  • A. WCF
  • B. TR87
  • C. DMCC/TSAPI
  • D. ASAI/TSAPI

Answer: B


NEW QUESTION # 25
Avaya Aura Messaging (AAM) needs to communicate with Avaya Aura Session Manager (SM) whose identity certificates have been signed by Avaya Aura System Manager (SMGR) Certificate Authority (CA).
How does AAM get a copy of the Trusted SMGR CA Certificate?

  • A. The certificate installs as a result of the enrollment process.
  • B. The certificate needs to be manually installed.
  • C. The certificate installs as a result of running 'initTM -f'.
  • D. The certificate is retrieved from SMGR automatically when AAM services are started.

Answer: B


NEW QUESTION # 26
A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura Media Server (AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI ([email protected]) that Avaya Breeze ™ will send to AAMS via Avaya Aura Session Manager (SM)?

  • A. Use SSH to Avaya Breeze ™ and edit the "/etc/config.properties" file.
  • B. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura Media Server.
  • C. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
  • D. Use Avaya Aura System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element.

Answer: B


NEW QUESTION # 27
To receive both the 46xxsettings.txt file and the firmware updates, what are the two locations in Avaya Session Border Controller for Enterprise (SBCE) administration where you would configure the IP address that Remote Workers telephones use? (Choose two.)

  • A. in the Interfaces tab of the Network Management page
  • B. in the Reverse Proxy tab of the Relay Services page
  • C. in the Networks tab of the Network Management page
  • D. in the Application Relay tab of the Relay Services page

Answer: B,C

Explanation:
Explanation
https://www.devconnectprogram.com/fileMedia/download/f4e62c69-6c78-4380-b586-c3ef3ffe700c (Pag.67)


NEW QUESTION # 28
After a new implementation the customer began to experience dropped calls and an 'all lines busy' error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.
Which pre-implementation step was omitted?

  • A. upgrading the circuits
  • B. interoperability testing
  • C. properly sizing trunk capacity
  • D. correct licensing specifications

Answer: C


NEW QUESTION # 29
A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.
Which tool was used, and which symptoms were visible that pointed to this issue?

  • A. traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura Communication Manager
  • B. traceSM; SIP requests were going to Avaya Aura Session Manager instead of SBCE
  • C. traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager
  • D. List trace; PPM requests were going to Avaya Aura Session Manager instead of the PPM server

Answer: C

Explanation:
Explanation
https://documentation.avaya.com/es-LA/bundle/AdministeringAvayaSBCE_r7.2.2/page/TraceSBC-Command.ht


NEW QUESTION # 30
A maintenance engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues the vmstat command.
What information will the display present?

  • A. The statistical information about voicemail boxes
  • B. The count of mailbox password violation attempts
  • C. The status information about the virtual machine
  • D. The amount of virtual memory used

Answer: D


NEW QUESTION # 31
A Maintenance Engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues thevmstatcommand.
What information will the display present?

  • A. status information about the virtual machine
  • B. information about the volatile memory
  • C. statistical information about voicemail boxes
  • D. count of mailbox password violation attempts

Answer: B


NEW QUESTION # 32
In which way can you check if the Avaya Aura Messaging (AAM) server is using the correct certificate?

  • A. Using AAM SMI, navigate to Administration > Messaging > Security > Server/Application Certificates
  • B. Using AAM SMI, navigate to Administration > Server Maintenance > Security > Server/Application Certificates
  • C. Using AAM SMI, navigate to Messaging > Software Management > Software Verification
  • D. Using AAM SMI, navigate to Administration > Messaging > Security > Trusted Certificates

Answer: B


NEW QUESTION # 33
......


Avaya Aura platform is a robust communication system that provides a seamless and efficient communication experience for businesses of all sizes. With the Avaya Aura platform, businesses can quickly and efficiently communicate with their employees, customers, and partners. The 72301X exam is designed to assess an individual's knowledge of the platform and their ability to support communication applications on it.

 

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