Free Pegasystems PEGAPCDC85V1 Test Practice Test Questions Exam Dumps
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NEW QUESTION 32
A financial institution has created a new policy that states the company will not send more than 500 emails per day. Which option allows you to implement the requirement?
- A. Customer contact limits
- B. Suppression rules
- C. Volume constraints
- D. Applicability rules
Answer: B
NEW QUESTION 33
What is the name of the property that is automatically recomputed for each decision component?
- A. Priority
- B. Order
- C. Propensity
- D. Rank
Answer: D
NEW QUESTION 34
What does a solid arrow from a "Set Property" component to a "Filter" component mean?
- A. To evaluate the "Set Property" component, the "Filter" component is evaluated first.
- B. A property from the "Set Property" component is referenced by the "Filter" component.
- C. Information from the "Set Property" component is copied over to the "Filter" component.
- D. There is a one-to-one relationship between a "Set Property" and a "Filter" component.
Answer: B
NEW QUESTION 35
The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hubtm on its website to promote new offers to each customer.
Place the events in the sequential order.
Answer:
Explanation:
NEW QUESTION 36
Myco, a telecom company, has come up with a new data plan group to suit its customers' needs. The below table lists the three data plan actions and the criteria a customer should satisfy to qualify for the offer.
How do you configure the engagement policies to implement this requirement?
Answer:
Explanation:
NEW QUESTION 37
To which types of decisions can Pega Customer Decision Hubtm be applied?
- A. Determining why response rates for a campaign in one region are below average
- B. Determining the cause of a customer's problem
- C. Determining how to retain a customer
- D. Determining how to optimize the product portfolio to increase market share
Answer: A
NEW QUESTION 38
In the Answer Area, select the correct engagement policy for each condition.
Answer:
Explanation:
NEW QUESTION 39
As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy.
Which three business issues do you recommend? (Choose Three)
- A. Accounting
- B. Collections
- C. Service
- D. Retention
- E. Resource Planning
Answer: A,B,D
NEW QUESTION 40
Myco, a telecom company, uses Pega Customer Decision Hubtm to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.
As a decisioning consultant, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?
- A. preview section from the email content editor
- B. schedule an outbound run with a limited number of customers
- C. a list of customer email addresses from the Test Message tab
- D. a seed list from the Test Message tab
Answer: D
NEW QUESTION 41
To calculate the total number of customer responses of four actions in a group, you must use________________.
- A. one Group By component
- B. four Group By components
- C. four Set Property components
- D. one Set Property component
Answer: D
NEW QUESTION 42
U+ Bank has recently started using Pega Customer Decision Hubtm to display the first credit card offer, the Standard card, to every customer who logs in to their website.
Which three tasks do you need to perform to implement this requirement? (Choose Three)
- A. Define customer engagement polices
- B. Create the action and its web treatment
- C. Set up business structure to Sales/CreditCards
- D. Define customer contact policies
- E. Create and configure the real-time container
Answer: B,C,E
NEW QUESTION 43
U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.
- A. Suppress an action for 14 days if there are five rejects for web channel in the last 10 days
- B. Suppress an action for 10 days if there are five impressions for web channel in the last 14 days
- C. Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days
- D. Suppress an action for 10 days if there are five impressions for any channel in the last 14 days
Answer: B
NEW QUESTION 44
U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.
As a decisioning consultant, how do you implement the business requirement?
- A. Add three contact policies that correspond to the three risk segments.
- B. Add a decision table to a decision strategy and pass the credit score as the parameter.
- C. Add the risk segmentation rules in the Results tab of the scorecard rule.
- D. Add a decision table to a decision strategy and reference it in the scorecard component.
Answer: A
NEW QUESTION 45
U+ Bank, a retail bank, has introduced a credit cards group with Gold card and Platinum card offers. The bank wants to present these two offers based on the following criteria:
1. For both cards, customers must be above the age of 18
2. Offer both cards only if the customer does not explicitly opt-out of any direct marketing for credit cards
3. Platinum card is suitable for customers with the Credit Score > 500
As a decisioning consultant, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.
Answer:
Explanation:
NEW QUESTION 46
Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach.
The company is introducing a new data plan.
To offer the new data plan, what must the mobile company focus on when implementing the Next-Best-Action paradigm?
- A. Meet the quarterly targets regardless of customer needs
- B. Customer relevancy and business profitability
- C. Maximize customer churn for low-value customers
- D. Offer the new retention plan for all customers in a certain region
Answer: B
NEW QUESTION 47
U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hubtm. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.
Answer:
Explanation:
NEW QUESTION 48
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.
If the following volume constraint is applied, how many actions are delivered by the outbound run?
- A. 0
- B. 1
- C. 75 emails 25 SMSes
- D. 75 SMSes and 25 emails
Answer: D
NEW QUESTION 49
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