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Nokia SDM_2002001050 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Risk and Change Management | - Risk Identification and Mitigation
|
| Topic 2: Project Management & Delivery | - Procurement and Supply Chain Management
|
| Topic 3: Service Delivery Management (SDM) | - Service Delivery Lifecycle
|
Nokia SDM Certification - NI Sample Questions:
Question 1
When does the PM need to update NELLE with customer/project data?
A. At year end.
B. At least once a month, before period cut-off.
C. Per STP.
D. After the customer forecast is received.
Question 2
What are the key milestones to be revised if a project is suffering delays in the schedule?
A. The ones in the critical Path
B. Final Acceptance and Invoicing
C. Equipment Delivery
D. All the milestones considered critical by the Customer
Question 3
What is ROLLO?
A. Rollo is the official NI tool for risk management of a Customer Project rollout.
B. Rollo is the official NI tool for planning and tracking a Customer Project rollout.
C. Rollo is the official NI tool for quality management of a Customer Project rollout.
D. Rollo is the official NI tool for sales forecasting of a Customer Project rollout.
Question 4
Which of the following statements is correct?
A. An accuracy KPI that decreases and a deviation KPI that increases is showing that your project is under control.
B. An accuracy KPI that increases and a deviation KPI that increases is showing that your project is under control.
C. An accuracy KPI that decreases and a deviation KPI that decreases is showing that your project is under control.
D. An accuracy KPI that increases and a deviation KPI that decreases is showing that your project is under control.
Question 5
Which inputs are needed when doing the service demand plan update for a project?
A. Material list, rollout schedule and needed time frames.
B. Project organisation chart, rollout schedule and WBS code.
C. Rollout schedule, needed number of people, needed skills and needed time frames.
D. Line organisation chart, needed number of people and needed time frames.
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: D | Question 5 Answer: C |
