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Microsoft MB-910: Microsoft Dynamics 365 Fundamentals (CRM) Exam is an entry-level certification exam for IT professionals who want to prove their knowledge and skills in Microsoft Dynamics 365. MB-910 exam is designed to test the foundational knowledge in CRM concepts, Dynamics 365 applications, and related technologies. Passing the exam validates that the candidate has a fundamental understanding of Dynamics 365, which is an essential requirement for IT professionals working with Dynamics 365.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910
Microsoft MB-910 Certification Exam is an excellent way to demonstrate your knowledge and skills in the field of Microsoft Dynamics 365 Fundamentals (CRM). It is a valuable credential that can help you advance your career and stand out in the job market. If you are interested in taking MB-910 exam, be sure to review the exam objectives and study materials carefully before you begin.
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The Microsoft MB-910 exam consists of 40-60 questions that are multiple choice and scenario-based. Candidates will have 90 minutes to complete the exam and must score at least 700 out of 1000 to pass. MB-910 exam can be taken online or in-person through a Microsoft testing center. Once certified, individuals will have the knowledge and skills required to manage customer engagement, sales, marketing, customer service, and field service using Dynamics 365. Microsoft Dynamics 365 Fundamentals (CRM) certification is recognized globally and can help professionals advance their careers in the field of customer engagement and CRM.
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Microsoft MB-910 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Describe Dynamics 365 Marketing capabilities | - Marketing automation fundamentals
|
| Describe Dynamics 365 Sales capabilities | - Sales lifecycle and core features
|
| Describe Dynamics 365 Customer Service capabilities | - Customer support features
|
| Describe Dynamics 365 customer engagement apps | - Overview of Dynamics 365 CRM applications
|
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