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The EXIN ITSM20FB exam consists of 40 multiple-choice questions and has a duration of 60 minutes. It covers topics such as the ITSM lifecycle, service design, service operation, and continual service improvement. ITSM20FB exam can be taken in either online or paper-based formats and is available in several languages.

Reference: https://www.exin.com/qualification-program/exin-it-service-management-based-isoiec-20000

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EXIN ITSM20FB certification exam is ideal for IT professionals who are involved in the design, implementation, and management of ITSM processes in their organizations. IT Service Management Foundation Bridge based on ISO/IEC 20000 certification is also suitable for IT project managers, IT service managers, IT consultants, and anyone who wants to enhance their ITSM knowledge and skills. ITSM20FB exam is recognized globally and is highly valued by employers in the IT industry.