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To pass the Genesys GCP-GC-ADM Exam, candidates must possess in-depth knowledge of contact center administration and Genesys Cloud solutions. They must also have hands-on experience in managing and configuring contact center solutions within the Genesys Cloud platform. GCP-GC-ADM-JPN exam consists of 60 multiple-choice questions that must be completed within 90 minutes. Candidates must achieve a minimum score of 75% to pass the exam and obtain their certification.

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Genesys GCP-GC-ADM certification exam is designed for professionals who want to validate their knowledge and expertise in the field of contact center administration. Genesys Cloud Certified Professional - Contact Center Administration (GCP-GC-ADM日本語版) certification is offered by Genesys, a global leader in customer experience and contact center solutions. GCP-GC-ADM-JPN exam is intended to test the candidate's skills in managing and configuring the Genesys Cloud platform, which is a comprehensive solution for managing customer interactions across multiple channels.

Reference: https://beyond.genesys.com/explore/course/exam-genesys-cloud-certified-professional-contact-center-admin

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