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SAP C_FSM_2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service Reporting and Analytics | 16% | - KPI Monitoring and Analysis - Custom Report Generation - Reports and Dashboards - Service Performance Metrics |
| Service Order Management | 26% | - Service Order Assignment and Routing - Service Order Creation and Processing - Service Order Scheduling and Planning - Service Order Status Management |
| Configuration and Integration | 16% | - Integration with SAP ERP and CRM - Third-Party System Integration - API and Web Services - SAP FSM System Configuration |
| Mobile Application | 20% | - Offline Capabilities - Mobile Checkout and Time Tracking - Field Service Mobile App Features - Real-Time Communication |
| Resource Management | 22% | - Skill-Based Matching - Workforce Planning and Forecasting - Travel and Route Optimization - Technician Management |
SAP Certified - SAP Field Service Management Sample Questions:
What unique feature does Joule offer within the RISE methodology?
Choose the correct answer.
- A. Customizable ERP solutions
- B. Advanced Financial Reporting
- C. Generative AI-Powered Transformation
- D. 24/7 Expert Marketing Advice
Correct Answer: C 🗳️
In which cases can smartforms be used?
There are two correct answers.
- A. To ensure the technician captures data on-site
- B. To navigate to a job location
- C. For error analysis and resolution steps
- D. To assign a technician to a job
Correct Answer: A,C 🗳️
What is the main difference between SAP Service and Asset Manager versus SAP Field Service Management?
Choose the correct answer.
- A. SAP Field Service Management covers planning and dispatching as well as mobile execution, whereas SAP Service and Asset Manager covers only mobile execution.
- B. SAP Field Service Management covers planning, whereas SAP Service and Asset Manager covers execution.
- C. SAP Service and Asset Manager covers planning and dispatching as well as mobile execution, whereas SAP Field Service Management covers only mobile execution.
Correct Answer: A 🗳️
What updated requirements are included in the RISE Competency Framework?
There are two correct answers.
- A. Marketing strategy certification
- B. Project-level professional certification
- C. Mandatory annual reviews
- D. Support Accreditation
Correct Answer: B,D 🗳️
Which tasks are included in the SAP Activate roadmap during the transition from Discover to Prepare phases?
There are three correct answers.
- A. Solution Marketing Diagram creation
- B. Technical Assessment
- C. Business Capability Map creation
- D. Value Roadmap development
Correct Answer: B,C,D 🗳️
