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SAP C-TCRM20-73 is a certification exam for individuals who want to prove their knowledge and skills in CRM fundamentals with SAP CRM 7.0 EhP3. C-TCRM20-73 exam is designed to test the candidate's understanding of various concepts related to customer relationship management, including business processes, organizational structures, and master data. Passing C-TCRM20-73 exam requires a deep understanding of SAP CRM's capabilities and functionalities, as well as practical experience in implementing and using the software.
SAP C_TCRM20_73 exam is a valuable certification for individuals who are interested in SAP CRM and want to demonstrate their knowledge and skills in this area. It covers a range of topics related to SAP CRM and is designed to test the candidate's ability to apply their knowledge to real-world scenarios. Obtaining this certification can help individuals advance their careers in the field of SAP CRM and can also benefit organizations that use SAP CRM by ensuring that their employees have the necessary skills to effectively use and manage the application.
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Candidates who pass the SAP C_TCRM20_73 exam will be recognized as SAP Certified Application Associates in CRM Fundamentals with SAP CRM 7.0 EhP3. SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3 certification provides individuals with the necessary skills and knowledge to understand and effectively use SAP CRM software. It demonstrates to employers and clients that the holder is skilled in CRM processes and strategy.
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SAP C_TCRM20_73 certification exam is composed of 80 multiple choice questions covering various domains of CRM Fundamentals. C-TCRM20-73 exam duration is 180 minutes and is available in multiple languages. The passing score for the exam is 63%, and candidates who pass the exam can proudly showcase their knowledge and expertise to potential employers.
SAP C-TCRM20-73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| CRM Middleware | 8% - 12% | - Data exchange with SAP ERP backend - Middleware architecture |
| SAP CRM Transactional Processing | 8% - 12% | - Activity management - Transaction processing concepts |
| SAP CRM Basic Functions | > 12% | - Actions and billing basics - Partner processing - Pricing fundamentals |
| SAP CRM Interaction Channels | > 12% | - Field applications - Channel management - Interaction Center |
| SAP CRM Technology & Integration | > 12% | - SAP NetWeaver fundamentals - CRM solution architecture - Technical foundation |
| SAP CRM Business Scenarios | 8% - 12% | - CRM analytics overview - Sales processes - Marketing processes - Service processes |
| SAP CRM Master Data | > 12% | - Organizational management - Business partners - Product master data |
| CRM User Interface | > 12% | - Navigation and personalization - WebClient UI overview |
