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BlackBerry 10 Support Specialist Sample Questions:

1. Which of the following would cause a new sent message to have a clock instead of a check mark?

A) An incorrect recipient email address was included
B) The Wi-Fi or cellular radios are not connected to the network
C) The email message was filed
D) The email message was saved as a draft

2. n the event of loss, what can be used to find a device?

A) Enable Location Services
B) Enable BlackBerry Device Services
C) Enable Airplane mode
D) Enable BB Protect

3. Where on the BlackBerry should an end user be directed to learn the different swipe gestures?

A) Language and Input in Device Settings
B) The Hub
C) Learn How Menu items in Setup
D) About Menu in Device Settings

4. Where can saved VPN Profiles be located on the BlackBerry Smartphone?

A) Settings. VPN
B) Settings. Network Settings. VPN
C) Options. Wi-Fi. VPN
D) Options, Security. VPN

5. What desktop client allows for backup and restore of a BlackBerry 10 (BB10) device?

A) From the BlackBerry 10 home screen >Setup>Device Switch>transfer BlackBerry data to media card
B) BlackBerry Desktop Manager
C) BlackBerry Administration Service client, Devices>connected devices>Backup
D) BlackBerry Link

Solutions: