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Apple 9L0-066 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Networking and Connectivity | - Wi-Fi and Ethernet troubleshooting - Network configuration and DNS issues |
| Topic 2: Applications and System Performance | - Application crashes and compatibility issues - Performance optimization and Activity Monitor usage |
| Topic 3: System Recovery and Maintenance | - Time Machine backup and restore - Safe Mode and recovery tools |
| Topic 4: Peripherals and Hardware | - Input devices and hardware diagnostics - Printer and external device troubleshooting |
| Topic 5: System Security and Privacy | - FileVault and system security settings - Privacy settings and permissions |
| Topic 6: User Accounts and Authentication | - Login issues and keychain troubleshooting - User account creation and management |
| Topic 7: System Installation and Configuration | - System requirements and compatibility troubleshooting - OS X Yosemite installation and upgrade processes - Recovery and reinstall options |
| Topic 8: File Systems and Data Management | - File permissions and access control - Disk Utility and storage troubleshooting |
Apple OS X Yosemite Troubleshooting Sample Questions:
What should you do first if a MacBook Air (13-inch, Mid 2013) does not show the AirPlay Display menu icon on a network with an Apple TV (3rd generation)?
- A. Startup the MacBook Air from Recovery HD and reinstall OS X.
- B. Ensure the "Show mirroring options in the menu bar" preference is enabled.
- C. Reset all of the settings on the Apple TV and rejoin the network.
- D. Download the latest copy of iTunes and restore the Apple TV.
Correct Answer: B π³οΈ
At which stage in the startup process does the Mac know which startup disk to choose?
- A. Firmware
- B. Boot Loader
- C. Software
- D. Hardware
Correct Answer: B π³οΈ
Select the key combinations used to access the Recovery System and Internet Recovery. SELECT TWO.
- A. Command-Shift-I
- B. Option-Command-R
- C. Command-Option-Shift-R
- D. Command-R
- E. Command-I-R
Correct Answer: B,D π³οΈ
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An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?
- A. Hold Command-S to enter single-user mode, then mo
- B. Start the iMac to OS X Recovery and reinstall OS X
- C. Hold the Shift key at start up to Safe Boot.
- D. Start the iMac to OS X Recovery, open Terminal, and use it to delete all login items.
Correct Answer: C π³οΈ
How do you change permissions of a specific folder?
- A. Control-click the folder and then click Change Permissions.
- B. In System Preferences, click the Sharing pane. Locate the file in the Shared folders section. Click Change Permissions.
- C. Open Disk Utility, then drag the folder into the sidebar. Change permissions in the resulting window.
- D. In Finder, select the folder, then choose Get Info from the File menu. Change permission in the Sharing & Permissions pane.
Correct Answer: D π³οΈ
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