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Cisco 700-805: Cisco Renewals Manager Exam Certification Path
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Cisco 700-805 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Business Acumen | 35% | - Evaluate customer products and business alignment - Financial terms: CAPEX, OPEX, procurement models - Available To Renew, contract value and renewal types - Value communication and tool usage |
| Cisco Tools and Processes | 15% | - Smart Accounts and licensing frameworks - CCW, renewal tools and automation - Renewal workflows and escalation procedures - Contract management and entitlement verification |
| Customer Success Foundation | 20% | - Recurring revenue financial terms - Health Index and success metrics - Success Plan components and RM responsibilities - RM role, tasks and RACI framework |
| Leadership and Renewals Process | 30% | - Upsell / cross-sell opportunity identification - Risk assessment at T-9, T-6, T-3 milestones - Quote development, exceptions and order processing - End-to-end renewals motion and account team collaboration |
Cisco Renewals Manager Sample Questions:
Which licensing model represents the highest value?
- A. Transactional
- B. Pay as you go
- C. Enterprise Agreements
- D. Subscription
Correct Answer: C 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
Who do Renewals Managers (RMs) work with?
- A. RMs work by themselves to develop a high level view customer requirements and objectives.
- B. RMs work with pre-sales engineers and build customer solutions.
- C. RMs work with service delivery teams and monitor engagements.
- D. RMs work with account managers to drive ongoing revenue risk assessments and plays.
Correct Answer: D 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
Which statement best describes an Ask the Expert session?
- A. A one on one coaching engagement covering specific use cases
- B. A hosted educational webinar with live expert Q and A
- C. A pre-recorded webinar from an expert
- D. A 24-7 phone line providing expert advice
Correct Answer: D 🗳️
An RM observes that renewal preparation is frequently delayed because the Sales, CSM, and Operations teams are unaware of upcoming renewal deadlines until the RM escalates. Which approach should the RM implement to address this misalignment?
- A. Request that the Practice Lead formalize renewal ownership in performance plans.
- B. Present a monthly renewal status report to leadership highlighting at-risk accounts.
- C. Establish a predictable communication rhythm with Sales, CSM, and Operations teams.
- D. Assign specific renewal tasks to individual team members using the T-Minus timeline.
Correct Answer: C 🗳️
Explanation: Only visible for ValidExam members. You can sign-up / login (it's free).
An RM observes that renewal preparation is frequently delayed because the Sales, CSM, and Operations teams are unaware of upcoming renewal deadlines until the RM escalates. Which approach should the RM implement to address this misalignment?
- A. Request that the Practice Lead formalize renewal ownership in performance plans.
- B. Present a monthly renewal status report to leadership highlighting at-risk accounts.
- C. Establish a predictable communication rhythm with Sales, CSM, and Operations teams.
- D. Assign specific renewal tasks to individual team members using the T-Minus timeline.
Correct Answer: C 🗳️
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