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Avaya 3001 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Voice Messaging & Applications | 20% | - System Status & Monitoring Tools - ContactStore Call Recording - Embedded Voicemail Configuration - VoiceMail Pro Installation & Setup |
| Topic 2: System Configuration & IP Office Manager | 25% | - User, Group and Extension Configuration - Short Codes and ARS Dial Plans - Trunk Configuration (Analog, ISDN, SIP) - Installation and Initial Setup |
| Topic 3: IP Office System Architecture & Hardware | 20% | - Licensing and Edition Types - IP500v2 and IP500 Control Units - Expansion Modules and Cards - SD Card Management and File Structure |
| Topic 4: Networking & SCN | 15% | - IP Trunks and Media Path - Small Community Networking (SCN) - DHCP, DNS and QoS Configuration |
| Topic 5: Maintenance, Upgrades & Troubleshooting | 20% | - Backup and Restore Procedures - Log Analysis and Diagnostics - Software & Firmware Upgrades - Common Fault Diagnosis & Resolution |
Avaya IP Office Configuration and Maintenance Sample Questions:
1. Which two are power options for IP telephones on the IP Office? (Choose two.)
A) 1151D1 individual Power Supply and the 115D2 Individual Power Supply with Buttery Backup
B) Power over Ethernet switch conforming to 802.3af standards
C) Class "B" 24 Volt power supply
D) Class "A" 24 Volt power supply
2. Which application can be used to show available resources in an IP500v2?
A) System Status Application
B) Monitor
C) DbgView
D) IP Office Manager
3. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)
A) Primary Server IP Address configured on the secondary server
B) Secondary VoiceMail Pr Server installed on the network
C) License for the secondary VoiceMail Pro Server
D) Backup Server IP Address configured on IP Office
4. In which folder on the SD card would you place the firmware files (.bin) for an IP telephone?
A) /temp
B) /primary
C) /backup
D) /Ivmail
E) /dynamic
5. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?
A) 2
B) 4
C) 1
D) 3
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: A | Question # 3 Answer: B,D | Question # 4 Answer: B | Question # 5 Answer: C |
