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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which HP BSM persona is most likely to manage subject matter experts that make up the network and application monitoring teams?

A) director of applications support
B) VP of operations
C) director of service management
D) director of distributed systems

2. Which functional solution from HP BSM provides the capability to capture and measure metrics about users' performance and experience with a business service?

A) Infrastructure Management
B) Operations Intelligence/Analytics
C) Application Performance Management
D) Operations Bridge

3. Which element of the HP BSM solution enables the HP key differentiator known as "Universal Event Correlation"?

A) run time service model
B) performance and metric-gathering service plug-ins
C) transaction-based event correlation
D) stream-based event correlation

4. HOTSPOT
HP SaaS solutions can help budget challenged customers with three robust offerings in the HP APM space Match the offering to its capability.

5. Which primary IT process improvements are addressed by HP Operations Analytics for issues facing IT management? (Select three.)

A) enhancing the ability of IT to support business operations
B) performing real-time modeling of the IT infrastructure
C) consolidating operations monitoring into a "single pane of glass"
D) service ticket automation
E) triage process improvements
F) aligning the activities of IT with the strategic goals of the business

Solutions: