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Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor's product, which makes their products look almost identical. When using Einstein, the competitor's product was marked incorrectly as the rep's product. What should the rep do to prevent this from happening in the future?

A) Turn the competitor's products around and re-perform the check.
B) Edit product tags.
C) Cancel the task and perform the planogram check manually.
D) Contact the manager to create a new planogram.

2. Universal Containers is using Communications Cloud for their B2B use cases. They have an integration with a legacy stack that will handle network provisioning and billing. As part of their Order Management process they have to send the customer data to the legacy app, which in turn provisions billing.
What should a Consultant recommend to make this callout easier to configure, easier to maintain, and performant?

A) Model the customer data as fields on Order and pass the fields along with the other attributes to the payload.
B) Create a custom integration adapter to fetch the customer info and pass it to the payload that will be sent to the external application.
C) Model the customer data as multi picklist attributes within the cart and create Decomposition relationships accordingly to send the right information within the callout tasks.
D) Model the customer data to Technical Products along with other Products and Services and create Decomposition relationships accordingly to send the right information within the callout tasks.

3. How can an Account Manager visualize store visits in their territory for the day by their current status?

A) By creating a map layer using visits as the base object and color code the markers by status
B) By creating a map layer using accounts as a base object and color code the markers by status
C) By creating a map layer using retail store as the base object and represent the markers by shape
D) By creating a Map Layer using retail store search filters by status and color code the markers by status

4. Which three statements are Correct about Store Products?

A) Store products are required for Promotion check task to work
B) Store Products are required to search and scan functionality in the Inventory Check Task
C) Store Products are required for Inventory Check Task to work
D) Store Products drive the order capture functionality.
E) Store Products are automatically When shipment related tasks are completed

5. Acme Technologies is a Tier-1 provider selling fixed line Internet and TV services. In order to optimize the shipping of modems and set-top boxes (STBs), they are requesting a single call to the shipping fulfillment system, which combines all devices that need to be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage since they have a large customer base.
Which decomposition pattern fits their requirements?

A) Decompose modem and STB products into one Customer Facing Service (CFS) technical product using M:1 decomposition pattern. Set Scope field on the modem and STB products to 'Account'.
B) Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the modem and STB products to 'Downstream Order Item'.
C) Decompose modem and STB products into one Customer Facing Service (CFS) using M:1 decomposition pattern. Set Scope field on the technical product definition to 'Account'.
D) Decompose modem and STB products into distinct Customer Facing Service (CFS) technical products using 1:1 decomposition pattern. Set Scope field on the CFS technical product to 'Downstream Order Item'.

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