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HP HP2-N49 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales and Customer Engagement Skills | - Competitive positioning
|
| Topic 2: HP Business Service Management Solutions Overview | - HP Business Service Management (BSM) value proposition
|
| Topic 3: HP Software and IT Management Portfolio | - HP IT Service Management solutions
|
HP Selling HP Business Service Management Solutions Sample Questions:
Question 1
With which persona should a salesperson discuss HP Operations Bridge relating to "excessive time to identify root cause of issues caused by non-standard network configurations" pain points?
A. director of operations
B. director of service management
C. director of mobile applications
D. director of distributed systems
Question 2
Which Infrastructure Management tool uses topology and metrics information to help provide capacity management of virtualized infrastructures?
A. Service Health Reporter
B. Virtual Performance Viewer
C. Site Scope
D. Network Automation
Question 3
What are IT market drivers for customers seeking a solution for Application Performance Management? (Select three.)
A. cloud/virtualization/mobility
B. distributed applications
C. storage availability
D. multiple network monitors
E. reduced IT budgets
F. log operation analytics
Question 4
What does HP APM monitor across traditional, mobile, virtual, and cloud environments to keep the business healthy?
A. IT infrastructure
B. applications
C. internet connections
D. event logs
Question 5
Which HP BSM persona is most likely to manage subject matter experts that make up the network and application monitoring teams?
A. director of applications support
B. VP of operations
C. director of service management
D. director of distributed systems
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: A,B,D | Question 4 Answer: B | Question 5 Answer: B |
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