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SAP C_C4H320_24 exam is designed to test the knowledge and skills of professionals looking to become certified SAP Commerce Cloud Business Users. As a popular e-commerce platform, SAP Commerce Cloud requires skilled and knowledgeable professionals to operate it effectively. Passing the C_C4H320_24 exam is a crucial step towards becoming a certified SAP Commerce Cloud Business User and advancing a career in the field.
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The SAP C_C4H320_24 exam covers a range of topics related to SAP Commerce Cloud, including product catalogs, promotions and campaigns, customer service, and order management. C_C4H320_24 exam also covers topics related to analytics and reporting, which are essential for business users who need to track and measure the success of their sales and marketing efforts.
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SAP C_C4H320_24 exam is an online, proctored exam that consists of 80 questions. Candidates have three hours to complete the exam, and they must achieve a minimum score of 63% to pass. C_C4H320_24 exam is available in several languages, including English, German, Japanese, and Chinese.
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SAP C_C4H320_24 exam is designed for individuals who want to demonstrate their knowledge and skills in using the SAP Commerce Cloud Business User platform. SAP Certified Application Associate - SAP Commerce Cloud Business User certification exam is intended for professionals who are responsible for managing the business aspects of the SAP Commerce Cloud platform, including sales, marketing, and customer service.
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SAP C_C4H320_24 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Web Content Management | >12% | - Personalization module - CMS2 data model and structure - Composable Storefront (Spartacus) - SmartEdit functionality |
| Product Content Management | >12% | - Product modelling and catalog management - Digital Asset Management - Data management via Backoffice Product Cockpit - Product variants, categorization, classification and bundles - Catalog synchronization |
| Commerce | >12% | - Promotions and coupons - Pricing, cart and checkout processes - Search and navigation via SOLR/Adaptive Search - B2B commerce features |
| Essential Foundations | >12% | - Intelligent Selling Services - ImpEx scripts and Cron Jobs - Architecture, licensing and setup - User roles, permissions and workflow - GDPR support and validation rules |
| Order Management and Customer Support | 8% - 12% | - Customer Support Cockpit in Backoffice - Assisted Service Mode (ASM) - Order Management Services module |
| Integrations | 8% - 12% | - Cloud Hot Folders - Integration Extension Pack - Integration with other SAP solutions - General integration concepts |
