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ServiceNow CIS-HAM certification exam is ideal for professionals who have experience in hardware asset management and want to advance their career in this field. It is also suitable for ServiceNow administrators, developers, and consultants who work with ServiceNow hardware asset management solutions. By obtaining this certification, candidates can demonstrate their expertise in the ServiceNow platform and improve their job prospects.
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CIS-HAM Certification is a specialized credential that IT professionals can earn to validate their level of expertise in the implementation of ServiceNow's Hardware Asset Management module. Certified Implementation Specialist - Hardware Asset Management certification examines an IT professional's ability to implement hardware asset management efficiently, which involves analyzing and tracking assets, recording details of all asset acquisitions, and ensuring data accuracy. The CIS-HAM Certification is designed to measure the knowledge and skills of IT professionals in using ServiceNow's capabilities to optimize the hardware asset management function in enterprises.
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The CIS-HAM certification exam tests the candidate's proficiency in managing the entire hardware asset lifecycle, starting from procurement to disposal. CIS-HAM exam covers topics such as asset discovery, asset management, software asset management, contract management, and hardware asset cost management. Candidates also need to have an understanding of the ServiceNow configuration and customization, workflows, and integrations.
By achieving the ServiceNow CIS-HAM certification, you can demonstrate your knowledge and skills in managing hardware assets efficiently and effectively. Certified Implementation Specialist - Hardware Asset Management certification can help you enhance your professional credibility and improve your career prospects. Moreover, ServiceNow is a leading platform for IT Service Management and having this certification can help you stand out in the job market and increase your earning potential.
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ServiceNow CIS-HAM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Financial Management of IT Assets | 5% | - IT Cost Management (Depreciation, TCO) - Hardware Contract Financials |
| Topic 2: Practical Management of IT Assets | 30% | - Contract and Change Management - Asset Lifecycle Automation
- Consumables |
| Topic 3: Data Integrity – Attributes and Data Sources | 27% | - Hardware Discovery and Normalization
- Assets vs Configuration Items (CIs) - Hardware Model Normalization |
| Topic 4: IT Asset Management Overview & Fundamentals | 20% | - IT Asset Management Basics - Hardware Asset Lifecycle - Implementation Best Practices - Personas, Roles, and Groups |
| Topic 5: Operational Integration of IT Asset Management | 18% | - Requests and Procurement - Reports and Dashboards - Data Accuracy and Data Hygiene - Hardware Asset Workspace |
