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IBM C9020-971 Exam Syllabus Topics:

IBM Enterprise Storage Technical Support Sample Questions:

1. A customer wants to implement its database with IBM Cloud Manager and OpenStack.
Which benefit will the customer realize?

A) Reduce capital expenditures and operational expenses
B) Three-site mirroring
C) Runs on Power Linux
D) Exceptional performance for new work loads

2. A manager is evaluating XIV as a new storage solution because of an extensive utilization of snapshots in the production environment. The storage administration team is a mobile workforce and the manager is concerned about running out of snapshot capacity before an administrator can respond.
How can the solution architect respond to the manager's concern?

A) Demonstrate the ability of the XIV to automatically convert LUNs to thin-provisioned within a storage pool to free up space for snapshots.
B) Provide details on IBM Custom Technical Support, which automatically includes remote administration of an XIV system.
C) Explain how custom alerting can be configured in the GUI and push notifications can be sent from IBM support to an Apple or Google service.
D) Show how the storage administrator can remotely increase the size of the available snapshot space in a pool by using the mobile dashboard.

3. Which type of business continuity does a customer provide who makes nightly flash copies
at the primary data center?

A) Disaster Recovery
B) Global Mirror
C) Continuous data protection
D) Backup Strategy

4. A customer has a single frame TS3500 with a L23 frame. There are five TS1150 drives and 100 tapes in this frame. The customer wants to add five LTO-6 drives to this TS3500.
What is the most cost effective solution for this customer?

A) Add a D53 frame with LTO-6 drives and add the LTO media to a D53 frame.
B) Add LTO-6 drives to a new D53 frame and add LTO media to the L23 frame.
C) Add LTO-6 drives to the existing L23 frame and add the LTO media to a D53 frame.
D) Add a L53 frame with LTO-6 drives and add the LTO media to a L53 frame.

5. A solution architect has determined the amount of spindles needed to satisfy performance and RAID level requirements for a DS8870.
Which tool provides information on the number of spare drives included in the system?

A) Disk Magic
B) eConfig
C) STAT
D) Capacity Magic

Solutions: