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Apple OS X Support Essentials 10.8 Sample Questions:

1. You want to delete several applications by dragging them to the Trash. What fact should you be aware of?

A) Some applications install files outside the Applications folder, so dragging an app to the Trash may not remove all of its files.
B) Apps purchased in the Mac App Store cannot be dragged to the Trash.
C) You must restart the Mac in order to permanently delete applications from the Trash.
D) User data for apps purchased in the Mac App Store will also be deleted when the app is dragged to the Trash.

2. Which steps will let you retrieve a file from a Time Machine backup on an external hard disk connected to your Mac?

A) Control-click the icon of the folder in which you want the restored file to appear, open Time Machine from the shortcut menu, choose Restore from the Time Machine menu, use the timeline to reach the appropriate date and time, select the file, and click Restore.
B) Open System Preferences, click the Time Machine icon, click Retrieve, use the timeline to reach the appropriate date and time, select the file, and click Restore.
C) Open Time Machine, use the timeline to reach the appropriate date and time, select the file, and click Restore.
D) In the Finder enter a search term in the Spotlight search field, click the Add (+) button to add a search criterion, and choose Search Time Machine, then use the timeline to reach the appropriate date and time, select the file, and click Restore.

3. Review the screenshot, and then answer the question below.

If you click Delete User in the dialog shown above, what will happen to James White's home folder?

A) It will be deleted immediately, without being moved to the Trash.
B) It will be moved to the Trash.
C) "Deleted" will be appended to the home folder name, and it will be archived in Time Machine in a compressed and encrypted file.
D) "Deleted" will be appended to the home folder name, and its permissions will be changed to allow administrator user access only.

4. How do you start up an OS X Mountain Lion computer in single-user mode?

A) Select Single-User Mode in the Startup Disk pane of System Preferences and restart the computer.
B) Hold down Command-S while the computer restarts.
C) Hold down Shift-Option while the computer restarts.
D) Start up from the Mountain Lion Recovery system partition, and enter the command reboot single in Terminal.

5. You are logged into a MacBook Pro as a standard user. How can you display the OS X Mountain Lion build number?

A) In the General pane of System Preferences, click the Info disclosure triangle to reveal the build number.
B) Choose Software Update from the Apple menu, and then choose Build Number from the Update menu.
C) Choose About This Mac from the Apple menu, and then click the text directly under OS X until the build number is revealed.
D) Type build_number in Spotlight, and then scroll through the resulting information until the build number is revealed.

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