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Nortel 920-432 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Administration and Maintenance | - Troubleshooting and system diagnostics - User and extension management |
| Topic 2: BCM (Business Communications Manager) Integration | - CS1000 and BCM interoperability - Networking and feature sharing between systems |
| Topic 3: Voice over IP and Signaling | - Codec selection and bandwidth considerations - H.323 / SIP fundamentals (legacy support context) |
| Topic 4: Communication Server 1000 Architecture | - Call processing and signaling fundamentals - System components and platform architecture |
| Topic 5: Multi-site Networking | - Node configuration and distribution - TIE trunks and IP networking |
