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Cisco 840-423 Exam Syllabus Topics:

Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques Sample Questions:

1. Which statement explains why a requirement is different than a viewpoint?

A) Requirements must come from one person.
B) Requirements are subjective and viewpoints are fact.
C) Requirements state needs and viewpoints are thoughts.
D) Requirements come from users and viewpoints come from executives.

2. How does a business value approach contribute to the sales process?

A) gives the CIO a blueprint for organizing the IT department
B) provides a framework to align the business strategy and priorities with the processes that are needed to achieve goals
C) allows for pieces of a larger project to be designed independently without concern for linkages
D) ensures that best practices are included in the design of new workflows

3. Which statement is a characteristic of future state capabilities?

A) They convey the most important business elements that are needed to achieve goals in the future.
B) They identify operating practices for a single department.
C) They depict all of the requirements that a customer organization desires (best case).
D) They should define very detailed needs for the near-term and high-level needs for one or more years out.

4. Which action should you take when you analyze financial and non-financial factors for a business case?

A) Use assumptions for financial items more heavily, but leave nonfinancial items more general.
B) Ask the customer business executive to sign off on nonfinancial factors because the IT department typically has limited impact on them.
C) Limit communications to only a few nonfinancial factors because they are of little impact on a decision.
D) Remain objective, using facts where possible and assumptions where needed.

5. Which action is the recommended way to address a business constraint on "user training time"?

A) Extend the project timeline and delay future deployment or the next phase until users are trained.
B) Revise the training so that it fits into time available from the busiest users.
C) Create a self-study module and inform users that they are responsible to train themselves as time allows.
D) Train a core set of users and develop a plan for them to get others to the required level of execution capability.

Solutions: