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Novell 50-658 valid exam - in .pdf Free Demo

  • Exam Code: 50-658
  • Exam Name: Service and support
  • Last Updated: Sep 12, 2026
  • Q & A: 174 Questions and Answers
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  • PDF Price: $49.98    

Novell 50-658 valid exam - Testing Engine PC Screenshot

  • Exam Code: 50-658
  • Exam Name: Service and support
  • Last Updated: Sep 12, 2026
  • Q & A: 174 Questions and Answers
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Novell 50-658 Exam Syllabus Topics:

SectionObjectives
Topic 1: Client and Systems Management- Endpoint Management
  • 1. ZENworks asset management basics
    • 2. ZENworks configuration management
      Topic 2: Novell Enterprise Products Support- Directory Services
      • 1. Novell eDirectory support and troubleshooting
        • 2. Identity management fundamentals
          - Infrastructure Services
          • 1. Network service configuration and maintenance
            • 2. Open Enterprise Server support concepts
              Topic 3: Messaging and Collaboration- GroupWise Support
              • 1. GroupWise administration and troubleshooting
                Topic 4: Security and Access Management- Access control systems
                • 1. Authentication and authorization troubleshooting
                  • 2. Novell Access Manager concepts
                    Topic 5: General Troubleshooting and Support Skills- Problem Diagnosis
                    • 1. Incident analysis and resolution methodology
                      • 2. System monitoring and diagnostics
                        - Support Processes
                        • 1. Escalation procedures
                          • 2. Technical support workflows

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