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Microsoft OEM Reseller Sample Questions:

1. Your company sells a customer two desktop computers. Both of the computers have Windows 7 Professional preinstalled.
One of the computers also has Microsoft Office Home and Business 2010 preinstalled.
The customer contacts you 120 days after the sale requesting to install Office Home and Business 2010 on the computer that was shipped without Office 2010 installed.
You need to provide a solution to license Office 2010 on the computer. The solution must minimize costs.
What should you do?

A) Sell the customer a Full Packaged Product (FPP) license of Office Home and Business 2010.
B) Instruct the customer to contact Microsoft for an additional Office Home and Business 2010 product key.
C) Sell the customer an OEM license of Office Home and Business 2010.
D) Instruct the customer to use the product key that came with the other computer.

2. Your company sells a server to a customer. The server will replace an existing server that runs Windows Server 2003 Standard.
The customer wants to exercise the downgrade rights to install Windows Server 2003.
Who must provide the installation media and the product key to install Windows Server 2003?

A) the customer by using existing, legally obtained media
B) the server manufacturer, as the company who performed the initial preinstallation
C) your company, as the vendor who sold the server to the customer
D) Microsoft, as the license-granting authority

3. A customer has 100 client computers.
You need to recommend a Microsoft Office 2010 suite that provides users with the ability to access email,
create documents, create spreadsheets, and manage customer relationship data.The solution must minimize costs.
What should you recommend?

A) Office Starter 2010
B) Office Professional Plus 2010
C) Office Home and Student 2010
D) Office Home and Business 2010
E) Office Standard 2010
F) Office Professional Academic 2010
G) Office Professional 2010
H) Office 365

4. What indicates that a copy of Windows 7 is NOT genuine? (Choose all that apply.)

A) A watermark appears on the desktop that reads "This copy of Windows is not genuine".
B) The computer automatically shuts down after one hour of use.
C) Users are prevented from installing recommended updates from Windows Update.
D) The taskbar turns red and flashes intermittently.
E) Custom desktop backgrounds are replaced with a plain black background every hour.
F) An option to immediately activate Windows appears when the user logs on to the computer.

5. [DRAG And DROP]
You need to identify which features are associated with Fully Packaged Products (FPPs) and Product Key Cards for Microsoft Office Home and Business 2010.
Which features should you identify?
To answer, drag the appropriate feature to the correct license type in the answer area.
1.excludes media
2.includes media
3.supports the installation of more than one device
4.supports the installation of only one device
5.the license can be transferred to another computer
6.the license cannot be transferred to another computer

Solutions: